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City of Portland Shared Micromobility Program Manager (Coordinator III) in Portland, Oregon

Shared Micromobility Program Manager (Coordinator III)

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Shared Micromobility Program Manager (Coordinator III)

Salary

$97,510.40 - $126,692.80 Annually

Location

1120 SW 5th Ave, OR

Job Type

Regular

Job Number

2024-00952

Bureau

Portland Bureau of Transportation

Opening Date

09/16/2024

Closing Date

10/7/2024 11:59 PM Pacific

  • Description

  • Benefits

  • Questions

The Position

Job Appointment: Full-Time

Work Schedule: Monday – Friday, 8 am-5 pm. An alternate schedule may be available.

Work Location: 1120 SW 5TH AVE, PORTLAND OR 97204

Benefits: Please check our benefit tab for an overview of benefits for this position.

Union Representation: Non-represented, no union affiliation To view labor agreements, current and future, please visit the Current City Labor Agreements (https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements) page.

Language Pay Premium Eligible: This position may be eligible for Language Pay Differential (https://www.portland.gov/bhr/class-comp/language-pay-differential-overview) for qualifying employees.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume and cover letter.

Shared Micromobility (SMM) services are small, light shared vehicles that are enabled by digital technology. Currently the City of Portland contracts with two companies, Lime and Lyft, to provide shared e-scooters and electric bikes. In 2023 over 1.1 million trips were completed on shared e-scooters and over 647,000 were completed on Portland’s shared e-bike system, BIKETOWN. These transportation options advance PBOT’s goal to reduce carbon emissions, reduce car dependency, and make the transportation system safer and more efficient.

The Portland Bureau of Transportation (PBOT) is seeking a Shared Micromobility Program Manager to lead the implementation and growth of Portland’s nationally recognized shared micromobility program. Growth is defined as increasing the overall utilization of these transportation modes in balance with who can access these services.

Located in PBOT’s Mobility and Safety Programs division, this position manages three staff members who focus on implementation, equity partnerships, and outreach and education. This position drives daily activities associated with operating shared micromobility through both an accountability lens, as well as a collaborative public-private partnership lens. The Program Manager serves as the Project Officer for contracts with operator companies and is responsible for managing relationships with key system sponsors and grantors. The Program Manager will also collaborate with other PBOT staff to collectively shape the future of shared micromobility programs in Portland.

About the division: The Mobility and Safety Programs (MSP) division delivers people-centered programs to make streets safer, reduce car dependency, and create equitable access in community. MSP works in partnership with the Transportation Planning and Project Delivery Group to achieve these goals. Other areas of work that MSP manages are Vision Zero, Safe Routes to School, multimodal education and encouragement, and transportation demand management programs.

What you’ll get to do:

  • Create systems, tools, and work plans for a team of four to accomplish short-term and long-term goals related to growing a nationally recognized shared micromobility program in Portland.

  • Foster environments where City staff and private-sector partners can perform their duties in a productive and collaborative way.

  • Create relationships with private and public stakeholders, including the BIKETOWN title sponsor.

  • Serve as bureau lead on engagement with shared micromobility operators, including private-sector staff from a variety of functions, and with other stakeholders, such as other cities, state agencies, and community-based organizations.

  • Manage performance on contracts and agreements associated with funding and operation of shared micromobility.

  • Direct procurement and contractual processes associated with operation of shared micromobility.

  • Develop the vision and implementation strategy for the future of shared micromobility in Portland using an inter-bureau engagement approach.

  • Communicate and lift up the wide variety of qualitative and quantitative data and stories associated with SMM to internal, local, and national audiences.

  • Determine response and escalate and resolve issues related to daily operations of SMM services.

  • Monitor national trends in shared micromobility to ensure staff has awareness of changes in the shifting landscape and that Portland remains a leader in shared micromobility.

Who you are:

  • An Equity-focused Leader: Experience leading and mentoring diverse staff and creating and maintaining an inclusive, respectful, and multicultural workplace

  • Data-driven and Inclusive Decision-Maker: Helps others less familiar be informed and engaged in the rapidly changing nature of shared micromobility

  • Excellent Communicator: A strong communicator to technical and non-technical individuals

  • Emotionally Intelligent: Motivated, passionate, team-oriented, and empathetic in daily interactions with staff, constituents, and partners

  • Cross-Sector Translator: Ability to speak to and understand a wide range of perspectives from business-oriented private sector to socially driven grassroots perspective.

Questions:

Terrol Johnson

Senior Recruiter

terrol.johnson@portlandoregon.gov

To Qualify

Applicants should specifically address and demonstrate in their cover letter and résumé how their education, training, and/or experience meet each of the following minimum qualifications:

  • Experience applying transportation demand management concepts and strategies including but not limited to ridesharing, transit and shuttle services, pedestrian, and bicycle access, shared micromobility, transportation management associations, parking management, commute trip reduction programs, and telework.

  • Experience creating and monitoring budgets, tracking revenue and expenditures, and forecasting financials for a program or suite of programs.

  • Experience managing professional, technical, support staff and contract personnel.

  • Ability to analyze complex or technical issues and problems, evaluate alternatives, and recommend policies, strategies, and effective courses of action.

  • Ability to negotiate with contract personnel and representations of regulatory agencies to resolve technical and/or compliance issues.

  • Ability to communicate, logically, and persuasively, both verbally and in writing; prepare concise and comprehensive reports, correspondence, and other documents.

The Recruitment Process

STEP 1: Apply online between September 16 , 2024 – October 07 , 2024

Required Application Materials:

  • Resume

  • Cover Letter

    Optional Application Materials:

  • Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)

    Application Tips:

  • Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.

  • Your resume should support the details described in your cover letter.

  • Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.

  • Do not attach materials not requested.

  • All completed applications for this position must be submitted no later than on the closing date and time of this recruitment.

  • All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.

    Step 2: Minimum Qualification Evaluation: Week of October 07 , 2024

  • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.

  • Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

  • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes) for complete information.

  • Additional evaluation may be required prior to the establishment of the eligible list and/or final selection.

    Step 3: Establishment of Eligible List: Week of October 14 , 2024

  • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

    Step 4: Selection (Interview): Week of October 21 , 2024

  • The hiring bureau will review and select candidates to interview.

  • Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list.

    Step 5: Offer of Employment: TBD

    Step 6: Start Date: TBD

  • A start date will be determined after all conditions of employment have been met.

Timeline is approximate and subject to change

Additional Information

Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:

  • Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:

  • City of Portland Core Values

  • Recruitment Process - Work Status

  • Equal Employment Opportunity

  • Veteran Preference

  • ADA, Pregnancy, and Religious Accommodations

    Did you know? The City of Portland has How to Apply Videos (https://tinyurl.com/pdxh2a) and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.

An Equal Opportunity/Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

  • Health Care (Medical, Vision and Dental)

  • Carrot Fertility

  • Wellness Benefits

  • Life Insurance

  • Long-term disability coverage to eligible employees and their families.

  • Employee Assistance Plan

  • Flexible Spending Accounts

  • Retirement

  • Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer

  • Family Medical Leave

  • City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .

01

Thank you for your interest in the City of Portland. We value your time and hope to make your application experience as positive as possible.

Your Cover Letter and Resume are an important step to assist us in the review for minimum qualifications for the posted vacancy.

In your Cover Letter, write specific and unique responses to address each of the minimum qualification listed in the "To Qualify" section. The information you provide must correctly reflect your work history/resume. A lack of information in your application materials to each of the minimum qualifications may result in elimination from the recruitment.

Note: Request for veterans' preference, please add a copy of your DD214 and/or Veteran's Benefit letter. All documents must be uploaded by the closing date and time of this announcement.

Have you read and understood all the information listed above?

  • No - If you have a questions, please contact the recruiter on the announcement.

  • Yes

    02

    Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

    03

    The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)

  • My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.

  • You may release my application; I am waiving confidentiality.

    Required Question

Agency

City of Portland

Address

1120 SW 5th Ave, Room 987 Portland, Oregon, 97204

Website

http://www.portlandoregon.gov/jobs

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