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The Salvation Army Site Aid - Swing (Site Associate) in Portland, Oregon


Recruiting Opportunity Closes: 02.19.2024

Hourly Wage: $23.00

Hours Per Week: 40

Status: Full-Time / Regular (Non-exempt)

Number of Positions: 2

Department: Sunderland Safe Park Village

Position Title: Site Aid – SWING (Site Associate)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to: Site Aid - SWING (Site Associate) (

To apply in person go to 30 SW 2nd Ave, Portland, OR 97204. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Kristi Delagarza at or call (503) 724-2110. Ms. Delagarza is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email, attention Eric Hansen or Sheila Jordan.


The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Education and Work Experience:

  • Education: High school diploma or GED.

  • Minimum of 6 months experience in public contact / Customer Service

  • Documented experience in homeless services (or related experience).

  • Demonstrates basic understanding in: Housing First, Coordinated Entry (CEA),

  • Strong Human relations skills; trauma-informed care.

Scope of Position:

The Site Aid is responsible for completion of various assigned tasks including, but not limited to scheduling client intakes via telephone referral, conducting client interviews and processing client intake data, and conducting security rounds. The Site Aid works closely with residents of the Safe Park Village, from providing basic needs services, to de-escalating negative client interactions.

Knowledge, Skills and Abilities Required:

  • Microsoft Word, Excel, and Outlook required.

  • An ability to engage with diverse populations in a respectful and culturally responsive manner.

  • Demonstrated ability and willingness to consistently communicate and work well with staff and residents from a variety of racial, cultural, and economic backgrounds and with various religious beliefs, traditions, lifestyles, sexual orientations, age variance and differing abilities.

  • Understanding of basic conflict resolution.

  • Commitment to keeping client information confidential.

  • Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and children.

Licenses and Certifications required/Preferred: Driver License. Trauma informed Care, Assertive Engagement, De-escalation, First Aid and CPR; Non-Violent Crisis Intervention; Peer Support; Heat Illness Prevention; Safe Driving; Rent Well; Community Warehouse Escort; Civil Right Training; Bloodborne Pathogens Training; De-Escalation Training.

Essential Duties and Responsibilities:

  • Assist with the training and orientation of new staff, volunteers, and interns in the knowledge, skills, and abilities related to the safe and effective performance of the Safe Park operational guidelines.

  • Ability to safely follow instructions pertaining to the use and storage of all workplace chemicals.

  • Ability to properly operate all safety and security systems, which may include CCTV video monitoring.

  • Ability to conduct visual inspections of the workplace on a continuous basis, through direct observation, walking inspections and the use of video monitor.

  • Assists Site Manager with conducting intakes for clients upon entry.

  • Ability to learn and act upon new information; work cooperatively with individuals and groups; exercise mature and sound judgment in problem solving; organize own work; present material properly and accurately document activities.

  • Keep the facilities clean and organized, including but not limited to, changing light bulbs, vacuuming, cleaning bathrooms, replacing supplies, emptying trash, cleaning, and organizing storage areas, dusting, cleaning floors and carpeting, cleaning tables, chairs, and other furnishings within your work area on a regular basis, and as indicated by unusual or emergency circumstances.

  • Respond to and provide crisis intervention and institute security procedures should a critical or threatening situation arise. Provide timely and appropriate notification to police, fire, emergency medical and supervisory authorities.

  • Maintain statistical records, reports, logs, files, and other required documentation.

  • Work cooperatively with other Salvation Army staff and programs.

  • Given the critical nature of duties associated with this position, ensures timely reporting for duty.

  • Ability and willingness to respect and maintain the confidentiality of client information, in compliance with Salvation Army policies and procedures.

  • Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults.

  • Comply with Salvation Army procedural requirements, including those set forth in the Policy & Procedure Manual and Employee Handbook.

  • All other duties as assigned.

Physical Requirements:

  • Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.

  • Grasp, push, pull objects such as files, file cabinets drawers, and reach overhead.

  • Operate a desktop or laptop computer. Operate telephone.

  • Lift and carry up to 25 lbs.

Working Conditions:

  • Work in all types of weather conditions.

  • Works on many projects at once in a semi-open office environment with interruptions and noises from voices, telephones, printers.


The Salvation Army does have a dress code that includes professional dress which is appropriate to the work environment and reflects well on the organization.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Supervisor: Site Manager




  • Bloodborne Pathogens: Novice

  • CPR/AED: Novice



  • High School or Equivalent or better

Licenses & Certifications


  • Driver's License



  • Minimum of 6 months experience in public contact / Customer Service. Documented experience in homeless services (or related experience).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)