Job Information
Nike Retail Lead - Portsmouth in Portsmouth, United Kingdom
NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.
To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.”
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".
Join the NIKE, Inc. team!
As a Lead you are:
Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers
Coordinating, coaching, and motivating the employees in your area and ensuring an excellent work atmosphere
Supporting the management of the daily business in your area to reach sales targets (incl. digital services, visual merchandising, salesfloor, promotional campaigns)
Identifying and solving problems in partnership with your store leadership
Being a brand ambassador for NIKE’s initiatives
Ensuring the store complies with all NIKE standards and guidelines
More specifically, our store structure consists of the 3 Lead roles below:
COMMERCIAL
Supporting a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
Working alongside the departments coach who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the visual merchandising execution.
Being responsible for timely monthly initiative launches and providing regular feedback
Using our reporting tools alongside the department coach to make the best commercial decisions
Leading by example to achieve accurate inventory to fulfill digital orders
ATHLETE EXPERIENCE
Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
Partnering with Coach to plan team Engagement on NIKE Community Ambassador activities
Partnering with senior store leadership, you will be involved in the hiring processes including onboarding
Partnering with the store coach to implement store scheduling including availability, deployment and posting
Working collaboratively with store team to implement & maintain a positive NIKE culture
CONSUMER EXPERIENCE
Leading by example and the delivery of our sales floor service and bring the consumer journey to life
Delivering the resources so that the team is equipped with brand knowledge regarding all aspect’s consumer service including digital service enablers
Completing specific trainings and share completion with athlete services
Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
What you get:
Attractive salary that evolves with the market and experience
Opportunity on receiving monthly bonus payments
Attractive online and in-store employee discounts
Attractive Benefits Package, Pension & Share scheme
Exciting development and career opportunities
Regular training on leadership, sales and products
A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
Staff dress to represent NIKE and foster our team spirit
Access to sports activities
Opportunities to participate in unique NIKE moments
What you bring:
A passion for NIKE and/or love of sport
Some experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends
Watch this video (https://www.youtube.com/watch?v=vAdNWC-6JkM) to find out about the atmosphere in our stores and learn more about our store traditions (https://www.youtube.com/watch?v=ZFndEJBl7Gc) .
Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.