Job Information
TEG Federal Credit Union Collections Administrator in Poughkeepsie, New York
At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated and detail-oriented Collections Administrator to join our growing team in Poughkeepsie, NY. This role combines collection duties and operational/ administrative functions to assist in preserving the credit union’s assets by controlling delinquent loan and negative balances. As the Collections Administrator, you will be responsible for working with delinquent members to setup payment arrangements, recommend workout solutions, assist with GAP, VSI, and debit protection claims, and processing payments and recoveries from various sources. This is an exciting opportunity to join a supportive team while you learn, grow, and develop a career in the banking industry. Plenty of advancement opportunities are available! What We’re Looking For (Qualifications): 1-2 years of similar or related administrative experience, ideally in a Credit Union or financial institution Experience in collections, recovery processing, and/or loan workout solutions is preferred Exceptional attention to detail and organizational skills Excellent phone communication and customer service skills Working knowledge of spreadsheets and word processing software What You’ll Get (Perks & Benefits): Growth and advancement opportunities Comprehensive medical, dental, and vision insurance 401K with company match Defined benefit plan (Pension) Paid Time Off, and much more! What You’ll Do as the Collections Administrator (Responsibilities): Contact delinquent and negative accounts by phone, mail, or in person Handle incoming calls; speak with members and employees to answer questions and resolve problems Take appropriate action to bring accounts current/positive and to protect credit union assets Perform Skip Tracing functions Post recoveries to charged off accounts Run administrative reports and prepare end-of-month charge off files Submit GAP, VSI, Life, Disability & Involuntary Unemployment claims Serve as liaison between dealership, insurance company, and/or attorneys Perform other administrative and operational functions for the department Pay: $20 - $25 / hour, based on experience APPLY NOW for immediate consideration! TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.