Job Information
CBRE Receptionist in Prague, Czech Republic
Receptionist
Job ID
157202
Posted
08-Mar-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Building Management, Customer Service, Facilities Management
Location(s)
Prague - Praha, Hlavni mesto - Czechia
Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Listening to customers, managing any requests or issues with genuine interest
Delivering a great customer experience, make sure you deliver consistently great service
Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible including Pharmacovigilance calls.
Ensure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptly
Ensure image of front of house is maintained
Ordering of catering and conference rooms preparation upon request
Checking of meeting room on a daily basis, take away of used flip chart papers, cleaning up of white boards, assuring all equipment is on place, furniture set up, presentations and meeting materials preparation
Ordering of couriers
Employees access cards administration, printing labels for access cards, administration of chips for parking
Incoming mail distribution and registration, outcoming mail preparation
Communication with maintenance services, ticket registration
Creation of Purchase orders in SAP (PO revision, closing and receiving)
Office supplies distribution, ordering and keeping track of amounts
Pro active approach, promptly solving of problems, issues caused
Update of information provided in Reception Hand Book
Keep your line manager up to date with any problems and follow up where necessary
Direct reporting to line manager in cases of sick leave, vacation, time reporting etc.
Work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported to the Facilities Management Team
Work with and support other members of the team
Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training
REQUIREMENTS
Secondary with school-leaving examination or University degree
English - Intermediate (B1)
Good customer service skills
Positive attitude and professional approach
Good interpersonal and communication skills
Solid organizational skills with attention to detail
Good level of PC and MS office skills
Good time management
Service orientated attitude combined with innovative thinking
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)