Job Information
Carrier Senior Analyst – OTC Collections with German (1 year contract) in Prague, Czech Republic
Country:
Czechia
Location:
Evropská 2591/33E, 160 00 Praha 6, Czech Republic
Role: Senior Analyst – OTC Collections with German (1year contract)
Location: Prague
Contract type: full time
About Carrier
At Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. This is why we come to work every day. And we do it The Carrier Way.
Join us and we can make a difference together.
About the role
As a Senior Analyst you will Execute OTC Collection processing in compliance with control policies, actively contribute to continuous process improvement initiatives, cooperate with different teams within the whole division and provide training for new team members.
Benefits
We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
Among the many benefits, Carrier offers Exciting innovative environment, possibility for further development and international career opportunities, high-profile team, daily use of English and other foreign languages, language courses, Competitive remuneration and other benefits (meal vouchers, contribution to life or pension insurance, holidays etc.), Flexible working hours, possibility for home office, personal days off.
Requirements
Good interpersonal skills and the ability to cooperate effectively with all levels of employees and internal/external customers
Self motivated individual with strong attention to detail
Independent and proactive approach
Flexibility
Willingness to learn and go extra mile
Experience with AR system such as iScala, Navision as an advantage
Good knowledge of excel
Excellent English and German required, any other EU language could be an advantage
Process improvement mindset
Responsibilities
Primarily responsible for contacting the customers to negotiate payments on overdue invoices
Closing activities performance and active support of RTR and collection
Investigating the overdue/disputed invoices
Regular customer contacts (phone, email)
Frequent cooperation with Cash Application, Credit Management team, Billing, Business Unit
Other duties related to collection daily operations or required by TL
Customer account reconciliation
Auditing, reconciling and correcting rejected payments
Dealing with Audit as per requirements
Special projects – automatization, transitions, etc.
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
#cbsfinance
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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