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Summary The Prescott Health Care System is currently recruiting one Health System Specialists in the Department of Organizational Excellence in Prescott, Arizona. The incumbent guides, trains, coaches, support and promotes a sustainable culture of continuous improvement. The incumbent is responsible for delivering Performance Improvement techniques throughout the Medical Center, including Lean, Facilitation, Coaching, Data Mining and Analysis, Project Management & Training. Responsibilities Duties include but are not limited to the following: Organize, direct, control and coordinate group activities in a timely and effective manner. Develop written and verbal teaching materials and deliver classroom instruction. Instruct staff on implementation of guidelines and recommendations as required. Collect baseline data leveraging VA data analytics resources, identify limitations in current systems data, and analyze data. Pull, isolate and manipulate data to identify root causes of a performance issue. Convert data into numerous formats using advanced statistical models including statistical process control charts, histograms, pareto charts, and many more. Facilitate, coach, and train audiences at all levels of the organization throughout the lifecycle of a performance improvement project. Define a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line, program and/or unit level. Lead a team of subject matter experts through the project management process as required. Conduct rapid experiments and collect data to identify if the developed solutions are effective. Identify metrics performing below benchmarked standards or falling below the upper or lower control limits. Plan/conduct studies directed at reducing errors and identifying alternative systems and/or processes as applicable. Develop local data metrics and dashboards to monitor projects in progress or performance benchmarks. Identify projects critical to improving quality outcomes and maximize return on investment of utilized resources. Assess (in terms of degrees) the success or failure in attaining program operational goals/objectives. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm. Position Description Title/PD#: Health Systems Specialist (Facility Systems Redesign Specialist / S0012-A Physical Requirements: The work requires some physical exertion, such as periods of standing when teaching; some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer. Duties are performed primarily in an adequately lighted and climate-controlled office, classroom, or conference room setting. Relocation/Recruitment Incentive: Telework: Not Authorized Virtual: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/21/2024. GS-12 grade level: One year of specialized experience at the GS-11 grade level; experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: systems redesign, Lean, or Six Sigma coaching, training, project management, and data analyses in support of healthcare improvement activity. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.