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Who we are looking for

This role will be responsible for providing SME support on Oracle Exadata and SQL Server Platforms as part of Global Infrastructure Oracle Database Operations in a 247365 Production Management organization, an organization that delivers highly secure, reliable, efficient technology operations services that are focused on the needs of all State Street business. Responsible for Incident, Problem, Change, Knowledge and Configuration management for Oracle Database & Snowflake infrastructure platforms. This role will be responsible for the day to day support of Oracle Database & SQL Server Exadata infrastructure platform operations processes, including on Cloud platforms, ensuring all technology SLA's/OLA's are met, driving platform availability. In collaboration with the business, technology peers, and vendor partners, you will ensure that State Street's businesses have optimized services and operations, enabling greater availability, performance and reliability in the delivery of State Street products.

What you will be responsible for

As Infrastructure Operations Database SME, you will be responsible to
Provide Governance support of Oracle & SQL Server Databases including from managed service providers
Provide SME escalation point of contact for major incidents
Technical leadership and hands-on support for Goldengate
Migrations of Oracle & SQL Server systems from on-prem to Azure/AWS/Oracle Cloud platforms
Providing Database performance tuning support for major incidents including Goldengate
Managing SQL Servers & Postgres on Azure and AWS IaaS and Cloud Native platforms
Supporting Exadata databases on On-Prem and Cloud@Customer systems
Incident, Change, Knowledge, and Problem Management accountability
24 x 7 x 365 incident escalations.
Managing Oracle database, RAC, Dataguard, Enterprsie Manager, Backup/Recovery, ZFS, Exadata operations
Support SQL Always On, Query Store/DMV views
Replication using Goldengate and SQL Replication
Resiliency, Stability, and Continuous Service Improvement for platforms
Capacity & Lifecycle Management of Platforms
Global standardization - Platform, services, and processes
Collaborates with Service Delivery, Engineering, ITSM, Architecture, Application teams, Technology vendors, Security, Application support and other infrastructure operations teams to operate resilient, and secure platforms at industry best standards

What we value

These skills will help you succeed in this role
Experience in providing governance on global platform operations team of 247365 in high demanding industry like Banking/Finance for more than 15 yrs.
Excellent Leadership, Communication and Presentation Skills
Strong Critical Thinking, Problem Solving, Analytical, Collaboration and Decision Making Skills
Experience in Vendor, Budget, & Project Management

Education & Preferred Qualifications
B.S/M.S. Degree
15 years as L3 Production Support Engineer
Oracle, RAC, Dataguard, Exadata, OEM, GoldenGate, Replication, ZFS, Exadata, UNIX, AIX, Linux
Experience wth AWS/Azure Postgres, Databricks, Snowflake a plus
Certification Database Administration - Oracle, Exadata, Azure, AWS, Goldengate
ITIL

Salary Range:
$120,000 - $195,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.


Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity