Job Information
ConnextCare Dental Treatment Plan Specialist, Pulaski in Pulaski, New York
Dental Treatment Plan Specialist, Pulaski
Pulaski, NY (http://maps.google.com/maps?q=61+Delano+St.+Pulaski+NY+USA+13142)
Description
To coordinate patient treatment plans including, but not limited to, pre authorizations, referrals, estimates and payment plans.
Principal Accountabilities:
Knowledge of full processes for dental pre-authorizations and referrals
Daily review of open referrals to ensure timely completion
Manage tasks in Intergy and Mediadent systems
Ability to thoroughly document all communications with patients and staff within the electronic medical/dental record
Knowledge of online dental portals and electronic platform for submission of referral authorizations
Ability to read x-rays and submit appropriately to insurance companies and or outside providers
Ability to accurately complete an American Dental Association (ADA) claim form
Knowledge of dental insurance coverage and frequencies
Ability to work closely with the Billing Department, dental providers and front desk staff to coordinate patient care
Send appropriate letters and communication to patients regarding pre-authorization determinations and next steps
Ability to generate accurate estimates for patient responsibilities or non-covered services
Appointment scheduling and communication with patients
Knowledge of dental lab case procedures including logging, recording and follow-up for lab cases.
Read and understand each insurance plans explanation of benefits
Prepare treatment estimates and payment plans for uncovered services
Assist with and promote all processes associated with the Coleman initiative
Promoting Patient Centered Medical Home initiatives
Ability to confidently explain treatment plans, costs, estimates to patients in real time and over the phone
Requirements
Associate’s Degree preferred (possible for experience and or training to substitute for education)
Verbal and written communication skills, office applications preferred
Demonstrate proper judgment and decision making skills when necessary
Comply with the organizations code of conduct, safety rules and adheres to all company policies
Carry out job responsibilities in an ethical, effective and professional manner
Must be willing and demonstrate the ability to cooperate, work, and communicate with coworkers and supervisors
Must demonstrate computer proficiency with Microsoft Suite and electronic medical/dental record system
Must possess a willingness to accept direction from providers and supervisors; must possess the ability to work well and with compassion in stressful situations; must maintain a professional and courteous demeanor with both patients and co-workers; must be keenly aware of the importance of confidentiality in all aspects of the position
Must be keenly aware of the importance of confidentiality in all aspects of the position
Salary Description
$16.00-$19.00/hr. Depending on Experience