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Credit Suisse 29961 - Regional Head of Batch Operations - RoW #186480 in Pune, India

The role of Regional Lead of Batch Operations RoW is on hands on and will based in Pune. In this capacity you will be responsible for ensuring the stability, availability and compliances of RoW Batch Services. * Service Delivery Regional Lead for the vendor teams to deliver contracted services within SLAs/OLA and oversight lead of process controls, automation and service improvements. * Regional Lead responsible for the execution of production Batch Operations and Scheduling Services for RoW. * Serve as Regional Lead of Batch QA and planning team. * Responsible for ensuring all BCM planning, testing, SOX requirements and Internal Audit compliances are met. * Serve as an IT functional area Incident Manager, manage critical situations and minimize processing delays and business impacts. * Coordinating with hosting and App. Dev. to optimize processing, automate manual tasks, and the completion of batch cycles to meet the business start-of-day requirements. Your future colleagues We are a growing and dynamic team dedicated about delivering world class Batch Services and agile solutions. This role provides an opportunity to provide advisory services to other global Batch Service teams, Application Development as well as other internal and external business partners We are proud to promote cultural values' inclusion, full accountability, and diversity. We are committed to governing and promoting a risk-aware culture, ensuring risk and compliance management practices are adhered to in line with standards, policies and regulatory drivers. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values You are expected to possess the below: * 10 years leadership experience related to management of production Operations in a large enterprise scale environment, preferably for a financial institution. * Hands on expertise in Batch Scheduling / Operations processing using BMC Control-M Workload Change Manager, peripheral API tools, and end to end Automation Software products. * BA in Computer Science preferred or comparable experience. * Effectively articulate written and verbal communication. Possess strong problem solving and analytical skills. * ITIL Operational Foundation and Service Management certified preferred or proficient knowledge of (Event, Incident Change and Problem Management) processes and concepts. * Expertise in managing projects and implementing cost optimization solution through operational maturity, automation, and a continuous service improvements. * Proficient in scripting (Python, PowerShell, SQL, Java), Data Analytics Software (Tableau) and (DevOps, SDLC, CI/CD, API) concepts. * Dedication to fostering an inclusive culture and value diverse perspectives Job: Operations* *Title: *29961 - Regional Head of Batch Operations - RoW #186480 Location: India-Pune-Pune Requisition ID: 186480

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