Job Information
Simplot IT Infrastructure Engineer - Devonport in Quoiba, Australia
IT Infrastructure Engineer - Devonport
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Date: 10 Sep 2024
Location: Quoiba, TAS, AU, 7310
Company: Simplot
In Australia, the J.R. Simplot Company’s core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to Australia and New Zealand’s major retail and foodservice customers and are part of Simplot’s Global Food business. With 17 food manufacturing and processing sites, Simplot Global Food serves retail and foodservice customers in 37 countries, and employs 8,000 people across North America, Latin America and Asia Pacific.
In Australia, we are a leading provider of quality, nourishing and sustainable food, focussed on creating food that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Australian life for generations, and include Leggo’s, Birds Eye, Edgell, John West and Chiko.
Culture and Benefits
At Simplot, we are fueled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values:
Respect for Resources
Spirit of Innovation
Passion for People
We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.
Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.
The Perks
Annual incentive (bonus) programme
Diverse leadership development programs and professional development support
Discounted health insurance options
Income protection insurance
Employee recognition
Novated car leasing agreements
Fully supplied & laundered uniform, boots & PPE
Training & development opportunities
Opportunity to purchase additional annual leave
About Our Role
An opportunity exists for the permanent full-time position of IT Infrastructure Engineer at our Devonport food manufacturing facility. Simplot Devonport is the last producer of scale of frozen vegetables in Australia and has a proud history in the local community since 1942. We employ over 300 people and process products including peas, beans, carrots, broccoli, cauliflower and onions that are grown by our local Tasmanian growers.
Reporting to the IT Manager (Melbourne based) and forming part of Simplot's global IT team, this role will focus on delivering IT operational excellence and supporting manufacturing requirements at our Devonport site. The successful candidate will contribute to the architecture, engineering and administration of Simplot's Global IT standard operating environments and will install, configure, maintain and integrate system software & hardware components whilst collaborating with the wider IT team to ensure platform capabilities and functionality align with our customer demands.
What You Will Do
Facilitate the interactions between control systems and enterprise IT
Proactive monitoring and metrics of systems and services on a global basis to ensure high availability, and performance for seamless business technology operations
Performance, availability, health and recoverability of Simplot IT systems
Collaborating with wider IT teams to ensure platform capabilities and functionality align with our customer demands
Research, evaluate, and recommend new and emerging technologies to meet Simplot business needs
Analyse, resolve and perform root cause analysis for serious systems failures that impact the performance or functionality of Simplot systems
Assist in defining and documenting IT policies, procedures, and standards related to supported systems
Ensure compliance to IT standards, policies and software licensing
Ensure the operational health of a mission-critical environment across a global IT infrastructure
Provide technical consulting and assistance for global IT teams and projects
Track and report on all team key metrics and maintain factory reporting systems
Documenting of IT policies, procedures, and standards related to supported systems
Ensure compliance to IT standards, policies and software licensing
Identify opportunities to improve and automate work to improve outcomes and reduce cost
Install, configure, maintain, and integrate system software and hardware
Monitor and tune systems to improve performance
Support site Engineering teams with factory systems maintenance and provide general IT support
Work with key vendors to engineer and support Simplot IT and business solutions
Provide general IT support to site users
About You
You will be a dynamic and collaborative individual and ideally hold tertiary qualifications in IT &/or Business related discipline. You are a customer-focused individual who has the ability to present, explain and coach on technical systems, problems and outcomes to a non-technical audience. You will exhibit and provide examples around your exceptional communication skills, your influencing insight, and will have a strong analysis, assessment focus and move beyond traditional ways of doing things with your fresh and innovative approach to ideas and solutions.
100% commitment to health and safety in the workplace
Experience in IT support with strong experience with desktop environments (OS, hardware, network)
Exceptional troubleshooting and problem resolution skills
High level of both verbal and written communication skills
Experience with business IT applications
SQL experience and business data analysis is preferred
Customer / vendor management
Knowledge of, and experience in ITIL foundation would be advantageous
Networking experience is preferred
Willingness to undergo a pre-employment medical assessment (incl. urine based drug & alcohol testing)
Please click on the "Apply" button to submit your application, ensuring a covering letter outlining your suitability for the role AND an up-to-date resume are included (noting that you will be redirected to the Simplot Careers portal).
APPLICATIONS CLOSE MIDNIGHT TUESDAY 1st OCTOBER 2024 - Simplot reserve the right to commence recruitment activities prior to advert closing date.
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Job Requisition ID: 19900
Travel Required : Less than 10%
Location(s): GF Devonport Plant - Quoiba
Country : Australia
Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply. If you feel you would be a great addition to our team please apply online today, we would love to hear from you. If you require technical assistance, please email us at careers.contact@simplot.com
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