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Job Information

Philips Professional Services Engineer in Ra'ananna, Israel


In this role, you have the opportunity to support other worldwide teams during installation, upgrade and product issues.

Today’s scanners (MRI, X-Ray and others) generate digital images. Those files are being send to a dedicate server and presented to doctors on workstation that is running our client application.

You are responsible for

  • Responsible for on boarding customer-specific configurations, Integrations and business requirements for new and existing customers.

  • Ensure successful ongoing operations with knowledge transfer to customers.

  • Utilize experience and knowledge of resolving complex problems.

  • Learn, implement and teach best practices for implementation and configuration of company products.

  • Develop software, tests and tools to ease integration in professional service field.

  • Produce and review product documentation and training materials to ensure content accuracy and supportability of company products.

  • Transfer customer specific knowledge and documentation to the support team post successful customer on boarding.

You are a part of the support team as Teir3 support for a complexed enterprise system in the medical devices domain. Being responsible for supporting the product in all levels, starting from the interface and up to the end user.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree in software engineering/computer science

  • At least 5 years of experience within a similar role – mandatory

  • Work experience with VM, network, storages, Oracle (infra and sql)- mandatory

  • At least 3 years of experience with Windows based systems- mandatory

  • Scripting language Python/Perl- mandatory

  • Excellent verbal and written communication skills with English fluency

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

Equal opportunities

Philips are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Should you require any reasonable adjustments to enable your participation in the interview process, please advise us of this in your application.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.