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Batteries Plus Bulbs Sales Associate / Customer Service Rep in Raleigh, North Carolina
Sales Associate / Customer Service Rep
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Raleigh, NC, USA
13.50-15 $13.50-$15.00 /hr + Comission
Hourly
Full Time
PTO, Bonus Plans, Employee Discount, Supplemental Health Care Options
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Batteries Plus BulbsinRaleigh, NCis currently hiring for a motivatedfull-time Store Associate / Customer Service Repto join our team. This retail position typically works5 days a week, either 9 am - 5 pm or 11 am - 7 pmand earns acompetitive hourly wageof$13.50 - $15 plus commission. We are industry leaders and believe that hard work can also be fun!
In addition tocompetitive payand ourupbeat work environment, we offer our Store Associate / Customer Service Rep the following benefits and perks:
Paid Time Off
Employee discounts
Profit sharing commission structure
Paid training and certification
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initialmobile-friendly online application. We hope to meet you soon!
OUR IDEAL SALES ASSOCIATE / CUSTOMER SERVICE REP
Team player - get along well with others and have a true understanding of teamwork
Self-motivated - sees what needs to be done and does it
Respectful - be kind, positive, and helpful
Optimistic - confident with a can-do attitude
If these ideal retail traits describe you, please continue reading!
ABOUT BATTERIES PLUS BULBS
Batteries Plus Bulbs is the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of over 700 stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels. Whether it is returning life to a cell phone that won't hold a charge, finding the right battery for their car, or replacing a broken keyfob, our goal is to ensure customer satisfaction.
We are passionate about what we do, and we have fun in the process. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offercompetitive compensation, excellent benefits, and anenjoyable work environment with team spirit and camaraderie.
SALES ASSOCIATE / CUSTOMER SERVICE REP REQUIREMENTS
As a Sales Associate, you cheerfully greet our customers and make them feel welcome when they come into our store. You are comfortable initiating conversations and motivated to help our customers to the best of your ability. By actively listening, asking questions, and utilizing your product knowledge, you are able to make recommendations and sell the appropriate products. To help keep our store organized and running efficiently, you stock inventory, unload deliveries, maintain pricing labels, and arrange product displays. You also have the chance to take your tinkering interest to the next level as you learn the technical skills necessary to assist with device repairs. No matter what our customers need help with, you are happy to help. You love interacting with customers and playing an important role in our stores' success!
Essential Responsibilities
Customer Service / Sales
Greet customers, determine needs and answer questions
Suggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goals
Ask questions to identify potential commercial customers
Operate computer/cash register to complete sales transactions with accuracy
Answer phones, ensuring messages are relayed
Watch for loss prevention issues and advise management of any unusual activities
Demonstrate a customer-first mentality
Technical
Install batteries, perform tests and tech work
Able to rebuild cordless drill batteries and other battery packs as needed
Repair cell phones, tablets, light fixtures and other devices as needed
Replace screens, batteries and other components on smartphones and tablets
Cut keys and reprogram key fob remotes
Qualifications
H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of
Must have technical aptitude and have the ability to work small parts and tools
Ability to make minor decisions and use some judgment within standardized procedures
Good listening and verbal communication skills with a customer focus; general knowledge of customer service policies/procedures
Must possess and use organizational and analytical problem solving skills
Ability to calculate simple math, percentages, ratios and algebraic expressions and read gauges
Valid driver's license and clean driving record preferred.
Are you a quick learner who thrives in a fast-paced environment? Do you have good listening and communication skills? Are you a self-motivated problem solver? Can you manage your time well and effectively prioritize tasks? If yes, give us the chance to review your information.
ARE YOU READY?
If you are excited about this retail opportunity, don't delay.Apply to be our Sales Associate / Customer Service Rep today!
Location: 27612