Job Information
North Carolina State University UTS - Temporary Facilities Operations Support Technician in Raleigh, North Carolina
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Department: 480501 - HR University Temporary Services (UTS)
Location: Raleigh, North Carolina
Essential Job Duties:
The Facilities Operations Support Tech I will support teaching, learning, research, and extension in the Wilson College of Textiles by providing safe, clean, and inspiring environments for students, faculty, and staff. This customer service-oriented position will require time management skills to properly manage several projects simultaneously. This position will involve receiving and processing facilities service requests, submitting work orders, communicating with construction trades, tracking work progress and costs, developing and implementing sustainability
initiatives, communicating with the Facilities team and clients,
updating team workflows, and documenting them as standard operating procedures, and supporting daily mail shipping and receiving logistics. Additional responsibilities involve asset management, space audits, and event support.
Other Work/Responsibilities:
N/A
Required Qualifications:
Highly reliable and punctual with a strong work ethic
Professional written and verbal communication skills
Accurate and attentive to detail in their work
Working knowledge of Google Suite, Microsoft Excel, and able to learn new systems and technology with ease.
Excellent organizational skills and the ability to keep track of and prioritize a wide variety of tasks, projects, deadlines and responsibilities.
Able to lift up to 50 pounds frequently, with or without reasonable accommodations; able to utilize dolly and pallet jack to move heavy furniture and equipment
Able to read and understand floor plans, construction proposals and communicate effectively with contractors
Prior customer service or facilities management experience as well as proficiency with Slack., preferred
Preferred Qualifications:
Experience in an academic setting working with faculty personnel preferred
Experience managing people or projects
Experience with NC State Applications: FMInteract, AiM, Surplus, CAMS , PC
Experience working with task management software such as ZenDesk, Trello or ServiceNow
Bachelor’s degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions
Proficiency with the Slack communication platform
Required license or certification:
N/A
Position Number: 48CK16
AA/EEO Statement:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.