Job Information
Thermo King Northeast Body Shop Estimator - Sales Rep in Randolph, Massachusetts
Body Shop Estimator - Sales Rep
Department: DeVivo Collision Centers
Location: Randolph, MA
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We currently have an opening for a full-time Body Shop Estimator - Sales Rep at our location in Randolph, MA.
DeVivo Collision Centers is a leading provider of collision repair and custom fabrication services. Learn more about us at www.devivocompanies.com.
What We Offer:
Family-oriented culture & team environment
Promotion opportunities - we promote from within
Medical & dental insurance
Life insurance
401k plan with company match
Paid time off
Paid holidays
Uniform & boot program
Paid training
Certification reimbursement
Salary plus commissions
Car allowance
Employee referral bonuses - refer a technician and earn $1,000
Primary Responsibilities:
Conduct thorough vehicle inspections to accurately assess and document both visible and hidden damages.
Utilize industry-standard estimating software (Mitchel Connect) to create detailed repair estimates, including calculating labor hours, parts costs, and material requirements.
Stay updated on parts pricing, labor rates, and industry trends to maintain accurate cost estimates.
Act as the primary point of contact for customers, providing clear explanations of the repair process, and estimated costs, and addressing questions and concerns professionally.
Obtain necessary approvals and authorizations from customers for repair work and communicate with insurance companies to provide estimates and negotiate repair costs.
Ensure accurate and timely submission of all documentation to facilitate the claims process, resolving discrepancies or disputes with insurance adjusters.
Manage parts orders, maintain clear communication with the parts coordinator, and monitor the repair process to ensure compliance with estimates.
Identify and address additional damage or repair requirements discovered during the repair process.
Assist in scheduling and workload with management, ensuring continuous learning and compliance with safety and environmental regulations.
Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage.
Estimates cost of labor and parts to repair or replace each damaged item.
Reviews repair cost estimates with body shop manager or foreman.
Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles.
On road cold calls to potential new and established customers.
Offsite estimates.
Position Requirements:
Proven experience as an automotive, truck or bus estimator in a body shop or collision repair facility.
Knowledge of automotive, truck or bus repair techniques, materials, and parts.
Excellent communication and interpersonal skills.
Strong negotiation and customer service abilities.
Strong sales orientation.
Computer skills with the ability to use Microsoft Office and an electronic estimator.
Attention to detail and accuracy in estimating and documentation.
Familiarity with insurance claims processes and guidelines.
Organizational and time management skills.
Ability to work well under pressure and handle multiple tasks simultaneously.
A valid driver's license and a clean driving record.
Ability to work with a team and as an individual contributor.
Willing to travel locally.
Preferred Qualifications:
Relevant certifications or training in automotive estimating.
Massachusetts appraiser-s license or ability to acquire appraiser-s license.
Questions? Call/text Frank at (781) 770-9173 or frank.vardaro@dattco.com.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.
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