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Job Information
Rapid City City of Airport Ground Transportation Specialist in Rapid City, South Dakota
ABOUT US
Conveniently located at the base of a low mountain range, Rapid City is considered the gateway to the Black Hills. Surrounded by 1.2 million acres of forested hills, it is within a one-hour drive to six national parks, multiple monuments, and memorials and is rich in culture and experiences. The City of Rapid City is a growing community - a fantastic opportunity to work, live, and play in one of the most beautiful locations in the world!
It is the mission of the Rapid City Regional Airport to provide safe, efficient, environmentally sensitive, and economically self-sustaining air transportation facilities responsive to the community's needs. The Regional Airport has three functional divisions: Airport Finance and Administration, Airport Facilities and Maintenance, and Airport Operations and Security.
Please visit theRapid City Regional Airportofficialwebsite{tabindex="0" target="blank"}or theCity of Rapid City'sAirportpage{tabindex="0" target="blank"}for more information.
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacationand sick leave. For a detailed benefit summary, clickhere.{tabindex="0"}
ABOUT OUR JOB
The Airport Ground Transportation Specialist is responsible for daily oversight and operations of the Airport Ground Transportation program, including Airport parking. The position also serves as a liaison with airport management, tenants, and staff, and is responsible for assisting passengers and tenants with parking and ground transportation needs.
*EssentialDuties and Responsibilities:*
- Monitors the parking facilities and coordinates equipment maintenance plans and repairs by performing basic repairs and coordinating major repairs with vendors. Maintains all equipment repair records.
- Processes parking and ground transportation applications and issues necessary permits andmaintainsinventory.
- Responds to public questions, comments, and concerns relative to the department activities including parking activities, enforcement, snow removal, general customer inquiries.
- Resolves parking and ground transportation disputes.
- Reviews portals, audits tickets, and maintains records of parking operation and parking enforcement.
- Collects and interprets data; develops and implements plans, reports, and internal controlprocedures.
- Keeps track of inventory and supplies and orders asneeded.
- Coordinates general maintenance repairs and snow and ice control operations of the parkinglot.
- Makes a daily mail run to City Hall to retrieve and deliver mail.
- Monitors curb usage; controls usage and issues citations when required.
- Works variable hours, to include weekends and holidays, and on?call asneeded.
- Performs other tasks as determined by airport management.
ABOUT YOU
We understand that your time is valuable and encourage you to apply if you meet the following minimum qualifications:
Education and/or Experience:
- An Associates Degree in Business, Management, or a related field is preferred.
- A minimum 1-year related experience; preferred areas include, aviation, parking systems, ground transportation, or customer service.
- A combination of education and experience deemed appropriate to fulfill the role and responsibilities of this position will be considered.
Certificates, Licenses, Registrations:
- Must possess a valid drivers license or the ability to obtain one before the date of hire.
- Must be able to obtain and maintain an airport security badge as a condition of employment.