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Bartender

Job Category:Bar

Requisition Number:BARTE001010

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Posting Details

Posted:October 24, 2024

Full-Time

On-site

Locations

Showing 1 location

7 Clans Paradise Casino

Red Rock, OK 74651, USA

Job Details

Description

This position is responsible for taking and preparing all drink orders for guests and beverage servers. Must maintain the bar area ensuring it is stocked, ready and clean. Performs all functions in accordance with applicable federal/state/local laws.As well as gaming regulation, as pursuant to the (NIGC) Minimum Internal Control Standards (MICS), State Gaming Compact and all Policy and Procedure, Tribal Internal Controls Standards (TICS), as it pertains to the gaming operations, the mission and objectives of the Otoe-Missouria Tribe and the Otoe-Missouria Development Authority. (OMDA).

This position is responsible for ensuring the operational viability and profitability of the bar under the through the coordinated/cooperative efforts of all co-workers and Bar Supervisor. However, other duties may be assigned as deemed necessary by senior management.

CASINO OPERATIONS

Greet guest and team members eagerly upon arrival at the property, always maintain an initiative-taking guest service approach.

Be able to assist with guest questions by being knowledgeable regarding promotions, events, specials, areas, and locations of casino.

Maintaining attendance to ensure Casino and Guests has necessary coverage to provide efficient guest service standards.

REGULATORY COMPLIANCE

Performs all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, OM TICS, the Bank Secrecy Act.

Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.

ORGANIZATIONAL GROWTH/DEVELOPMENT

Judgment/Decision Making

Under the direction of department management forms opinions and makes decisions based on information and the identification of available facts. Makes decisions or draws conclusions using available data and from experience.

Avoid situations that could be deemed illegal or represent a safety hazard to fellow team members or guests.

Communications

Makes effort to keep informed of company information and communications by reviewing property bulletin boards, departmental log/shift reports, departmental/company emails, signage, and company newsletter.

QUALIFICATIONS

Prior customer service in a demanding environment preferred. Must have excellent customer service/communication skills. Must maintain a neat and professional appearance and always uphold the company appearance standards. Must maintain good posture and poise throughout your shift. Previous bartending experience.

EDUCATION and/or EXPERIENCE

High school diploma or GED

At least six (6) months bartending experience in a full-service bar and/or restaurant

KNOWLEDGE, SKILLS & ABILITIES:

Ensure the operational effectiveness of the bar through the bartending team. (Operational Effectiveness): meaning the capability to deliver superior service and quality products in a consistent manner to both customers and staff.

Serve as a role model to staff and management by performing duties professionally, interacting with customers, managers, staff, and community with integrity while maintaining a positive working environment that encourages cooperation and respect for all.

Help in maintaining a workplace that is comfortable, clean, and fun. Understanding that the safety of staff and guests along with the security of the casinos assets is vital.

Stri es to improve the overall operation of the bar and the guest experience by quick, friendly, professional interaction and delivery of products.

Interacts with customers to ensure 100% customer satisfaction as pertains to the bar operations.

Leads by example, follows direction, and ensures all aspects of the operation are met and delivered.

Always mindful of ways to save/generate revenue for the casino, especially pertaining to the bar operations.

Holds him/herself accountable above all normalcies for the good of the department. Seeks help/advice/clarification from the bar supervisor or manager as needed.

Accepts full responsibility for all failures and fixes said failures ASAP.

Knows and follows all casino policies and procedures.

Attends all meetings that are required.

Follows all city, county, state, federal & tribal laws.

Understands that it takes a TEAM to accomplish our goals, vision, and objectives.

Assisting all staff and leading by example as th