Job Information
Microsoft Corporation Director, Go-To-Market Business Program Management in Redmond, Washington
Are you a natural collaborator with a bias toward action? Do you want not only to contribute to the big picture thinking but also bring that thinking to life? If so, this role may be right for you.
As a Director, Go-To-Market Business Program Management, you will lead efforts to connect marketing and sales better, focusing on “top of funnel” execution across Microsoft’s commercial lines of business and between Microsoft’s headquarters and its sales, marketing, and partner teams across its subsidiaries around the world.
This role sits within Microsoft’s Enablement & Operations (E&O) organization responsible for designing, building, and running key levers – compensation, business performance management, annual planning, skilling, etc. – that drive the company’s commercial business. Here, you will work as part of the Go-To-Market team responsible for ensuring consistency in the way each of Microsoft’s commercial solution areas (Cloud, Security, etc.) goes to market and creating clarity among the corporate stakeholders, regional leaders, and subsidiary owners accountable for execution of those plans.
With your focus on top-of-funnel marketing activities that create demand and improve sales velocity, you will solicit and track feedback, manage performance, and make the adjustments accordingly. You will work in partnership with others to put in place the process and resources (tools, analytics, etc.) to enable the people spread across Microsoft’s lines of business and subsidiaries around the world to manage the marketing to sales connection better.
You will be a vital, trusted member of a tight-knit team, an exemplar of cultural alignment, and uphold professional standards. Broad and deep business acumen, sound decision-making, and operational excellence are core to this role. This position provides a tremendous growth opportunity for someone looking to broaden their perspective on end-to-end business execution.
Each day will be different and will require agility, teamwork, and a commitment to operate with integrity, trust, and respect in a learn-it-all culture. The right candidate will have the capability for program management, organizational skills, change management strategy and methodology, and executive communications. You will need to be self-directed, comfortable with ambiguity, and able to communication in a fast-paced environment while driving quality results.
Responsibilities
Business Program Management
Leverage role and industry knoweldge to drive others to understand mapping or how systems work and impact one another. Drives the collaboration and leverages other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs impacting Microsoft and communicates it to stakeholders. Recognizes process gaps/inefficiencies and drives strategies for optimization.
Oversees a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for crucial programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. Establishes objectives and success criteria for the project in an inclusive collaborative manner with all stakeholders.
Business Program Planning and Design
Leverage role and industry knoweldge to drive the defining and tracking of success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs], such as quality, adoption, usage, impact, effectiveness) for the program.
Drives strategic alignment among cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design crucial programs from initiation to delivery. Provides thought leadership to produce collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met.
Identifies and scopes opportunities to develop new programs and improve current ones impacting Microsoft. Drives the identification and resolution of root problems (e.g., root-cause analysis), the definition of the program strategy, gathers program requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record. Improves operations of existing programs by applying industry methodology, defining crucial complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in crucial program issues and strives for simplification.
Business Program Excellence and Execution
Sets best practices to define and executes on a landing and communication plan, such as the target audience(s) and communication strategy. Drives the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence. Drives others to work across teams (e.g., Landing, Design, Engineering, Supply Chain, Finance, Technical Program Management) to ensure all program requirements are understood and can be met.
Leverage role and industry knoweldge to evangelize crucial programs to stakeholders, partners, and customers to gain buy in. Leverages data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the program and show business impact. Drives others to adapt communication style and storytelling strategy according to audience and business needs.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement
OR equivalent experience.
8+ years experience working in commercial marketing and/or commercial sale.
6+ years experience C/F leadership experience, coordinator and facilitator - working across the business & bringing other teams together
Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until December 21, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .