Shire West Area Director, Ophthalmics Field Reimbursement Manager (FRM) Team in Remote, California

Position Title:

West Area Director, Ophthalmic Field Reimbursement Manager (FRM) Team

Primary Duties

The (West) Area Director, Ophthalmic Field Reimbursement Manager (FRM) Team leads the FRM Team (field based personnel in the assigned geography) that helps to minimize reimbursement barriers for patients and providers and, therefore, helps to optimize access to Shire’s Ophthalmic products in an assigned geography. The Area Director, FRM Team works closely with internal partners in educating accounts regarding the reimbursement and access landscape and problem solving patient access challenges. They also develop compliant, ethical and solutions-oriented reimbursement programs and tactics, and proactively communicate payer information, including status, processes and practices.

Works with internal partners to execute franchise, managed care, and field business plans and objectives Develops long-term & short-term strategic account plans focusing on patient access to OBU therapies Develops and shares local market insights with colleagues to better understand barriers impacting access to OBU therapies Acts as a subject matter expert on the payer landscape relevant to the OBU Problem solves with respect to patient access challenges Leads the assigned FRM team through key account partnerships which includes educating on OBU therapies payer coverage, prior authorization requirements, and medical necessity requirements Executes ethical and solutions-oriented reimbursement programs and tactics Trouble-shoots field account reimbursement issues, needs, concerns, or challenges Partners with third party OBU vendors Leverages available resources, including market access and demographic data to develop and execute account plans/call purpose. Proactively communicates and explains OBU/Shire-specific reimbursement programs, policies, procedures and resources Works with relevant state, institutional or other societies regarding reimbursement topics Complies with all laws, regulations and policies that govern the conduct of Shire activities Business travel, by air or car, is regularly required


Responsible for meeting and exceeding the corporate OBU objectives. This includes, but is not limited to successful development of personnel, along with selecting the best talent for open positions. Create an atmosphere of bottom up decision making. Hire, train, and effectively lead a field reimbursement team to meet and exceed OBU reimbursement objectives

Effectively assesses the development needs of the assigned OBU FRM team members and initiates activity that will further develop the staff.

Education and Experience Requirements

  • Bachelor’s degree from four-year college or university

  • Minimum 3 years management experience

  • Minimum 8 years relevant reimbursement experience in the medical/pharmaceutical industry

  • Must demonstrate excellent working knowledge of reimbursement and the practice management environment

  • Experience leading remote, field-based teams required

  • Eye care/Ophthalmology experience strongly preferred

Key Skills, Abilities, and Competencies

  1. Strategic agility – Links responsibilities with the mission of the organization.

  2. Business Acumen (strategic thinking/planning, analyzing/diagnosing, external perspective, accelerating change)

  3. Supporting Regulatory Environment

  4. Coaching & Developing Future Talent (identifying and developing talent, providing feedback)

  5. Communicating with Impact (influencing, listening and receptivity, candid and direct communication)

  6. Working Effectively with Others (builds rapport, collaboration and teamwork, org savvy, energizing

and engaging

Complexity and Problem Solving

Navigates the complex regional payer landscape and provides feedback to Director, FRM Team on initiatives and programs

Internal and External Contacts

Consults with Director, FRM Team, US Ophthalmic, HR and Legal on all personnel performance issues. Consults with Training Department on all training needs Advise, consult and coordinate regularly with external customers, as well as with the field personnel, direct reports, management peers, and other internal partners (marketing, managed care, training, professional education, etc.)

Other Job Requirements

Moderate travel required. Must work evenings and weekends as needed. Work is from home. No office is provided by company.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.