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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The BPO Strategic Sourcing leader has the following key areas of accountability - The Leader will be part of the Procurement BPO Global Leadership team and will be instrumental in leading the team of Global Category Leaders (GCLs) to deliver exceptional client outcomes through world-class consultative skills and strategic sourcing capabilities. This leader is accountable for meeting the contractual commitments to our customers in terms of committed savings through the sourcing projects.

This role works cross functionally across multiple teams in IBM to ensure we bring the best of solutions to our customers in terms of best practices, procurement expertise and consulting to deliver best in class category strategies and deal execution to our customers.

This role includes the following core responsibilities: 1. Delivering the services to the BPO Customers as per contractual commitments in terms of spend managed and savings delivered. 2. Increase the penetration of strategic sourcing spend under management with our base accounts. 3. Provide support for the Sales/ Practice team in terms of showcasing IBM's Sourcing capabilities for prospects 4. Contribute to margin improvement & manage the cost 5. Create a high-performance culture and 6. Collaborate with the IBM internal strategic sourcing team

Reports directly to Global Procurement BPO Leader with the Global Category leaders as the direct reports and the regional category leaders, Sourcing managers across geographies as dotted line reports.

Delivering the services to the BPO Customers as per contractual commitments in terms of spend managed and savings delivered:

• Works with the Client executives, Geo leaders, Account Delivery project Executives and Sourcing managers to ensure the expected Spend under management is in line if not exceeding the contractual commitments across categories.

• Monitor the large deals and coach the GCLs, Sourcing managers and the buyers.

• Deliver the sourcing savings commitments to the customers.

Increase the penetration of strategic sourcing spend under management with our base accounts

• Identify the opportunities for expanding the scope in terms of strategic sourcing.

• Provide proactive consultative value propositions to the existing clients where strategic sourcing is not in scope or partially in scope, thus increase the sourcing spend under management.

• Facilitate client conversations to convert the opportunity to revenue for IBM.

Provide support for the sales/ Practice team in terms of showcasing IBM's Sourcing capabilities for prospects.

• Engage in Sales pursuits to demonstrate IBM's category and subject matter expertise.

• Assess the as-is maturity of Client's sourcing strategy and execution and build the transformation roadmap at a category level along with the other GCLs.

• Will be responsible for the strategic sourcing solution review and sign off along with other delivery stakeholders

Contribute to margin improvement & manage the cost.

• Review the various contractual provisions in terms of gain sharing to improve margins

• Work closely with the Geo Leads/ Delivery Project Executives to engage the GCLs to deliver the committed value to the customers.

• Closely monitor and ensure the Billable/ Chargeable utilization targets of the GCL team is met.

Create a high performance culture.

• Establish performance criteria, assign roles and responsibilities, etc.

• Build and manage the talent pipeline for the GCLs & RCLs.

• Teaches in role using live experiences to raise level.

Collaborate with the IBM internal strategic sourcing team.

• Partner with IBM's internal Strategic sourcing team to facilitate two-way flow of best practices to increase savings for the corporation and customers.

• Identify ways to strengthen overall sourcing capabilities and improve flexibility in leveraging both internal procurement and BPO resources to maximize impact.

Actively engages regularly with:

• Customer executives including the CPOs, Shared services leaders, Transformation leaders, Category leaders and more.

• Business unit and functional executives up through Band A.

• Procurement BPO Geo leaders, Delivery center leaders, Solution, Offering, Practice leaders and teams

Example KPIs for the role include:

• Delivering the committed sourcing savings

• Gain sharing in contracts where applicable.

• Billable/ Chargeable Utilization of GCL team

• Base growth of the accounts

Required Technical and Professional Expertise

• Procurement

• Understanding of end-to-end procurement process

• Systems/Data

• Leverages data visualization tools such as Cognos, PowerBI or Tableau to drive a data driven operational approach.

• Operational

• Significant track record of managing through change and uncertainty

• Skilled in global business stakeholder management

• Strong track record of building, recruiting, transforming, and leading teams.

• Ability to connect and build rapport across functions.

• People & Talent

• Leads by example with a hands on, non-hierarchical approach focusing on teamwork and productivity

• Teaches in role using everyday examples to continually grow talent

• Rigorously manages performance, providing continuous candid feedback, rewarding and growing top performers and rapidly identifying and addressing low performers

• Serves as a mentor and coach to the identified top talent.

• Actively supports an inclusive and global environment focused on effort and merit.

Preferred Technical and Professional Expertise

A diversity of experience demonstrated in in terms of , catgories, geos, and companies/context is a strong plus.

About Business UnitThe IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.