Job Information
Red Gate Group Network Operations Center Engineer in Reston, Virginia
At RED GATE we do everything we can to serve our clients:
Using the right technical skills, unique methodologies, best practices, and integrated technology, we help clients implement bold solutions. New approaches to emerging and evolving threats. Non-traditional ways to overcome entrenched obstacles. Advantage through opportunity. If you have a serious challenge or problem, we can help you solve it. The below job description provides details on how this role will help to serve our clients.
The Red Gate Group is seeking a Network Operations Center Engineer to support DTRA. In this role, you will perform real-time monitoring and maintenance of network devices, servers, mission-critical systems, enterprise services, and networking infrastructure across multiple physical sites. As a Tier III support engineer, you will resolve technical issues, configure and maintain Windows and Linux servers, and collaborate across engineering disciplines to ensure optimal network operations. You will also manage firewall changes, DNS entries, and port security, and develop comprehensive documentation for all troubleshooting procedures and maintenance plans.
Shift: Day Shift
Responsibilities:
Monitor and maintain network devices, servers, and mission-critical systems.
Serve as Tier III support, resolving technical issues on operational network environments.
Configure, test, and maintain Windows and Linux servers.
Perform in-depth research to identify root causes and provide expert recommendations.
Conduct firewall changes, manage DNS entries, and configure interfaces on Cisco devices.
Develop and modify firewall policies on Juniper SRX Firewalls.
Maintain operational availability and security posture through system configuration and patching.
Log and track work products in a ticketing system and develop documentation for troubleshooting and maintenance procedures.
Required Skills & Qualifications:
Active TS/SCI
3+ years of experience with an Operations and System or Network Administration role
Experience with developing and enhancing IT troubleshooting processes
Experience with DoD IT security requirements, including installing patches
Experience with monitoring solutions, including SolarWinds, Infoblox, Splunk, or Cisco ISE
Knowledge of common ports and protocols and Layers 1-4 of the OSI model
Ability to work modified shift schedule, including the occasional Holiday
DoD 8570 Level II Security Certification, including Security+ Certification
Desired Qualifications:
Experience with virtualization, including VMware and VDI
Experience with task automation or system orchestration via PowerShell
Experience with basic network administration, including switchport configuration, zone-based firewall policy management, DHCP support, and DNS management
Experience with managing enterprise applications, including Microsoft Exchange, JIRA, Microsoft SCCM/MECM, and Skype for Business
Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium
The Red Gate Group, Ltd. is an Equal Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. EEO is the Law (https://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)