Job Information
Adecco US, Inc. Remote Customer Service (Dallas, TX Area) in Richardson, Texas
Adecco is hiring immediately for Remote Customer Service Representatives with Cxperts in the Dallas, TX area.
As a Remote Customer Service Representative, you must be willing to listen, learn, and resolve any customer inquiry within a timely manner while maximizing the customer experience. You must work effectively in assigned channels which could include phone, e-mail, chat, or social media while maintaining a high level of knowledge on assigned programs.
Requirements:
Must have high-speed, hard-wired internet (mobile networks and wifi are not accepted) – internet speed test required.
Must have a quiet place to work with no distractions.
Basic proficiency with the Microsoft Office suite including email software (Outlook) and other computer software as required.
Ability to multi-task and work under fast-paced environments while maintaining accuracy.
Ability to read and interpret documents such as procedure manuals, work instructions, software manuals.
Ability to write routine reports/notes and correspondence. Ability to speak and communicate well with customers.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to effectively resolve customer issues and problem solve.
Ability to effectively communicate both written and orally to customers.
Proficient computer skills and strong typing abilities (at least 40 words per minute), must have a high degree of accuracy in both spelling and grammar.
Problem solving, business analysis and quantitative skills. Candidates must be capable of conducting proactive measures in seeking solutions to client and/or business problems.
Note: You will have to come to the local Dallas office to pick up equipment for the assignment.
What's in this for you?
Weekly pay starting at $12.00/hr. (13.00/hr.)
Competitive benefits with options such as medical, dental, vision, and 401(k)
Generous Referral Bonuses
If you can meet the requirements listed, click apply now for immediate consideration!
Pay Details: $12.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance