Job Information
Fujitsu Wireless Product Support Engineer II in Richardson, Texas
Fujitsu at a Glance
Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.
We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!
Req ID:15929
Wireless Product Engineer
Expertise in O-RAN fronthaul and functional splits
In-depth knowledge on mobile networks, especially on 3GPP LTE 4G and 5G standards in RAN and the interface between Radio Unit (RU), Distributed Unit (DU), and other O-RAN components
Provide and support customer lab for SW/ HW New Feature verification and validation
Train internal company members/teams (e.g. Knowledge Delivery, Sales Engineers, etc.) on wireless products/solutions
Create and validate wireless product/solution test plans/test cases
Coordinate lab evaluations by identifying parts and test equipment needs for trials, installation/turn-up of product/solution in the Fujitsu or customer lab environment, and perform tests ensuring successful operation of the product/solution
Review and provide input to system and product documentation
Be able to provide tier-three technical support on the product solutions
Proactively identify and troubleshoot hardware and software technical problems
Troubleshoot, identify, and resolve customer issues for Wireless product solutions
Coordinates with other Fujitsu departments, as needed, to solve customer problems
Analyze system logs, KPIs, Stats, performance issues, etc. for mission critical wireless systems.
Perform system analysis on a wide range of network technologies including, LTE, LTE-Advanced, 3GPP NR, O-RAN etc
Work independently and skilled at knowing when to utilize additional resources and/or escalate
Communicates with customers about problems ensuring feedback is comprehensive
Qualifications
Education: Master's degree in Electrical Engineering, Computer Science or related field of study
5 plus years related telecom wireless experience
Expertise in O-RAN fronthaul and functional splits
Experience in Service provider network design and implementation
Direct hands-on product experience and knowledge working with Service Providers and Engineering for Small Cell, LTE and 5G NR solutions
At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.
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