Job Information
ASM Global Operations Lead in Richmond, Virginia
POSITION: Operations Lead
DEPARTMENT: Operations Department
REPORTS TO: Operations Manager
FLSA STATUS: Full-Time Hourly
ASM, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Operations Coordinator with ASM Richmond. ASM Richmond manages the Altria Theater and Dominion Energy Center. The Operations Lead will assist the Operations Manager with the daily activities required to run, maintain, and service both facilities and events.
MAJOR RESPONSIBILITIES:
Assist Operations Supervisor and Operations Manager with all setup activities and custodial needs consistent with facility wide standards for all musical, entertainment, food & beverage and other events as needed
Assist in the coordination of the Operations activities with other departments.
Assist event related contractors to assure facility readiness and smooth operation of events.
Directs and motivates subordinates in a manner conducive to full job performance and high morale
Enforces facility rules, regulations, policies and procedures.
Investigates, analyzes and resolves operational problems and complaints.
Serves as OSOD (Operations Supervisor on Duty) as required
Has knowledge of a sense of timing as to what activities should be taking place within a time frame to accomplish necessary tasks to ensure a successful event.
Has knowledge of the materials, methods and practices used in operations.
Has knowledge of safety programs and emergency procedures
Has knowledge of general building maintenance and can troubleshoot effectively
Has knowledge of the operation, use and care of equipment and supplies.
Has excellent organizational skills
Communicates clearly and effectively both orally and in writing.
Performs all other duties as assigned.
Education and/or Experience
High School diploma or G.E.D. required and a minimum of one (1) year experience performing building changeovers in an entertainment facility with a demanding schedule.
Supervisory Responsibilities
Manage subordinate crew in facility changeovers. Responsibilities include training employees, planning, assigning, and directing work; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities
Ability to prioritize and handle multiple projects simultaneously.
Communicate daily with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Excellent organizational skills.
Ability to effectively supervise staff.
Professional presentation, appearance and work ethic.
Ability to work with limited supervision and as a team member.
Ability to work flexible hours, including nights, weekends and holidays
Ability to use paint rollers, brushes, hand tools, gas powered equipment, cleaning equipment etc.
Ability to perform basic repairs and maintenance to facility
A valid driver’s license is required for this position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facilities, at times, walking and/or standing up to 8-14 hours daily as well as the ability to kneel, climb to walkways or balance, frequently lift in the excess of 50 pounds. This position is also exposed to adverse conditions including inclement weather, high/low temperatures, noise etc.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.
VEVRAA Federal Contractor
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.