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Penn National Gaming Security Officer/Customer Service $2,500 Sign On Bonus in Riverside, Missouri

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Come, join us. It’ll be fun.

  • This position is responsible for providing superior service to our guests - Must seek out opportunities to be of service - Maintain highly visible patrols to insure a safe gaming experience - Assure quality support to other departments so that they may serve guests more effectively - Promote the property promotions and events - Maintain public order and enforcing safety rules - Protecting property and assets - investigate disturbances in the hotel, casino, or racing areas - Create fun and excitement with the customer

  • High school diploma or equivalent - Effective communication (written and verbal) - Previous customer service experience - Able to handle stressful situations dealing with the general public - Ability to work in an environment, which may be noisy and/or have excessive cigarette smoke - Need tact when dealing with difficult customers - Run on level surfaces, as well as, up and down stairs - Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations - Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time - Ability to multi tasking as required (Security Officers cover a wide variety of different posts and work with all departments) - Required to initiate positive interactions with guests and employees - Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships - The ability to operate company motor vehicles

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Click HERE to learn more about our career opportunities, programs, benefits, etc.

Equal Opportunity Employer

$16 per hour

Job/Display ID: 2022-101768

External Company URL:

Street: 777 Northwest Argosy Parkway