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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

*This is a limited tenure position through April 30, 2025*

Provides guidance to the core areas of Internal Operations, specifically MLI, Client Support, and IT services related to Referral testing and file build. Serves as local document manager for MML Referrals, maintains electronic Referral Test Catalog and MML related fields in Laboratory Test Catalog. Responsible for reviewing test changes from referral labs, fee schedule updates, initiating change control to downstream systems, and performing file definition in SCC SOFT LIS. Works with DLMP laboratories, MLI, Internal Operations, and clients, identifying the need for rules that will direct the specimen handling through internal operations. Must have exemplary human relations skills and proven problem-solving skills. Must be able to identify, analyze, evaluate, and solve specimen problems in support of Internal Operations and MLI. Works with DLMP Laboratories, internal collections areas, Mayo physicians, and Central Processing to resolve patient specimen issues. Requires critical thinking skills related to reporting test results from a large number of referral labs. Provides quality reporting for all involved in the reporting process.

**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

• Bachelor's Degree in Business or Science and 3 years’ experience in Mayo Medical Laboratories and/or a clinical laboratory is required.

• In lieu of a Bachelors' Degree, 8 years of experience in the DLMP or MML is acceptable.

• Requires excellent organizational, verbal and written communication skills, attention to detail, prompt follow-through and closure of identified actions, an ability to prioritize and an ability to work independently and contribute as a team member.

• Knowledge or experience with computers and the ability to troubleshoot problems is essential. Must be able to adapt to unpredictable situations in a rapidly changing environment.

• All applicants must include a resume in their application.

• Community Laboratory Medicine & Pathology (CLMP) employees that have been in their current lab/position for less than 2 years must attach an early release approval from their supervisor.

• Internal applicants must attach their 3 most recent performance appraisals.

Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. Compensation range is $23.48 - 34.10 per hour.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, 7:30 am - 4:00 pm

Weekend Schedule

No Weekends

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Jenny Stephens

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.