Job Information
Robert Half Administrative Assistant in Rock Island, Illinois
Description
Robert Half is seeking a diligent Legal Assistant to be a part of our client's team, a highly respected organization located in Rock Island, IL. By joining this team on a contract basis, you will be met by a team which fosters vibrant community and unwavering support.
You'll positively impact this team in the following ways:
• Addressing consumer complaints through the Cert/Legal Queue, determining necessary actions, sending initial letters, pulling files, documenting, and following up on complaint forms.
• Assisting specialists with fraud investigations and reporting, which includes pulling files and compiling information as requested by the specialist.
• Reviewing sales processes, signatures, and phone calls as part of the role.
• Managing administrative tasks such as scheduling appointments and handling inbound and outbound calls.
• Utilizing Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for various tasks.
• Handling email correspondence professionally and promptly.
• Keeping up-to-date with legislative updates and forwarding them to the respective business owners.
Requirements
What skills we are looking for:
• Proven abilities in customer service
• Proficiency in data entry and management
• Experience with email correspondence and managing professional communications
• Familiarity with handling inbound and outbound calls
• Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
• Experience with scheduling appointments and managing calendars
• Prior experience in fraud investigation is desirable
• Legal assistant experience or knowledge is beneficial
• Ability to work in a fast-paced, dynamic environment
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .