ARAMARK Suite Attendant - Allstate Arena Premium (Rosemont) in Rosemont, Illinois
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.
Position Summary: Suite Attendants are responsible for taking customer orders and serving food and beverage according to customer requests. Suite Attendants provide a premium guest service experience by escalating and/or resolving any issues or special requests made by the guests in the suite(s). Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Ensures suites are stocked with proper food, beverage, and product before and during event based on Aramark standards and suite holders' orders
Maintains appearance and cleanliness of suite and food service areas during event
Replenishes food and beverage product during event upon guests' requests
Adheres to all alcohol service policies and safe drinking guidelines including checking guests' identification
Maintains knowledge of menu items and all other offerings
Provides an elevated level customer service, anticipating guests' needs
Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area
Inventories product at the end of each event
Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets
Other duties and tasks as assigned by manager
Previous experience as a server, suite attendant, or other related role required
Demonstrates excellent customer service skills
Demonstrates excellent communication and interpersonal skills, both written and verbal
Working knowledge of food safety principles and procedures
Must be able to obtain a food safety certification
Must be able to obtain all Aramark and state/local required alcohol service certifications
Requires constant standing and walking
Requires frequent lifting of up to 25 lbs.
Requires occasional lifting of up to 50 lbs.
Must be available to work flexible hours including evenings and weekends
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.