Job Information
Crescent Hotels and Resorts Housekeeping Supervisor in Rossland, British Columbia
Description
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Housekeeping team . We are committed to providing you with:
Highly competitive wages - An hourly range between $22-$24 (depending on experience)
An exceptional benefit plan for eligible associates & your family members
RRSP matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Discounts with Marriott properties for you & your family members.
Here is what you will be doing each day:
As our Housekeeping Supervisor/room attendant, you will be working with our Housekeeping team providing supervision and direction for all housekeeping and laundry activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
Who We’re Looking For:
Does this sound like you?
You have a keen eye for detail, and respect the importance that impeccably clean guest room supplies have in a hotel. You can communicate well with guests, and always willing to “pitch-in”, lead by example, and be a team player. You have knowledge of basic sanitation requirements/controls and applications of chemicals and knowledge of policies applicable to housekeeping and laundry especially those related to safety, guest security and hotel property.
You have the supervisory skills to manage the housekeeping operations with the ability to effectively deal with associates, in addition to the ability to continuously inspect rooms and work collectively with the team.
Job Description:-
ESSENTIAL JOB FUNCTIONS:
- Oversees associates of room attendants, house-persons, and inspectors by conducting daily and quarterly meetings, inspecting associates work and
giving guidance so that deficiencies are corrected, and standards are met.
Assist the Housekeeping Manager with the following: interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.
Arranges work schedules, determining days off, ensuring staffing levels are
based on occupancy and/or any current or anticipated projects. Submits
payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, rollaway beds, etc.
- Maintains and reviews computerized records for budgeting and forecasting
of department expenses as well as inspection scores for housekeepers.
- Communicate both verbally and in writing to provide clear directions to the
team.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned. Ensure compliance with
usage of chemicals and wearing of PPE.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Qualifications
Experience
Preferred
- 3-5 years: Hotel Experience