Job Information
Paraco Gas Corporation Credit & Collections Assistant in Rye Brook, New York
Our Credit & Collections Assistant is exceptional at interacting with our internal and external customers in providing effective credit & collection efforts. As a key member of the Paraco credit department, the role of the Credit & Collections Assistant will be to utilize their excellent in-depth knowledge of company products and programs to resolve account issues.
Bring your positive work ethic in delivering a great customer experience. You will engage with customers providing clear & concise information with the goal of effective financial issue resolution.
Benefits and Salary of $26-27/hr
Key responsibilities and essential job functions include, but are not limited to:
• Credit checks on Commercial Accounts and Residential Accounts as needed, including customer communication
• Review and establishment of security deposits with Supervisor review
• Report processing of rejected and expiring credit cards; processing and customer notification via telephone, email, mail
• Weekly Dealer Ager to Executive Team, which may include open item reconciliation
• Weekly or daily review of Delivery Hold Accounts, including release
• Weekly or daily processing of auto collection calls through 3rd party server
• Monthly budget review and calculation within ADDS. New budget account calculations within ADDS, including customer communication
• Run top 100 Month End Ager Accounts and Month End Top 20 Ager Accounts and update s-drive
• Entering of Autopay forms/ requests; including Autopay clean up and organization
• Telephone backup as needed due to workload or staffing needs
• Daily review of Domo reports for Commercial and Priority accounts, following up with GM’s and Supervisor on accounts requiring more individual attention
• Weekly review of COD accounts with Balances, COD accounts on auto delivery vs Will Call, review with Supervisor
• Special projects and other duties as assigned
Desired skills and experience:
• 1 year of experience in Credit, Collections or similar financial role is strongly preferred.
• High school diploma or general education (GED) or equivalent.
• Strong analytical skills and the ability to reconcile accounts is required.
• Must be a team player with strong interpersonal skills and an understanding of the importance of “building bridges”
• Solid communication skills, both verbal and written, are essential.
• Must be extremely detail-oriented with the ability to multi-task and provide world-class customer service while handling high volumes at a fast pace.
• Proficiency with Microsoft Office, especially Excel & Outlook,
• A strong work ethic is required with the ability to work independently.
• Ability to work hours of this position: 8:30AM to 5:00PM Monday to Friday with occasional overtime as needed based upon business operations.
Power your journey | For More information visit us at ParacoGas.com/Careers