Job Information
Aston Carter Claims (Administrative) Assistant in Saddle Brook, New Jersey
Job Title: Claims AssistantJob Description
Job Summary: This role performs moderately complex claim-related activities related to non-technical claims in accordance with established quality and timeliness standards on specific losses. As directed by management, the individual handles one or a combination of claim files. The individual is also expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention. Key Responsibilities: - Makes and maintains a connection with the customer by understanding and meeting their needs - Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing - Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.) - Retrieves, prints, and faxes or mails supporting documentation to vendors or others as needed at the direction of adjusters and management - Receives, screens, and routes incoming telephone calls and other electronic correspondence - Contacts or receives contact from customers or other claim-related third parties to obtain and/or provide necessary file information to comply with quality and process standards - Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties - Participates in or assists in training new or less experienced employees and demonstrating work processes - Assists adjusters with more complex claim handling, analyzes documentation, and settles basic, straightforward, and routine claims quickly and efficiently
Hard Skills
1+ years of administrative experience
Experience with MS Office Suite
Job Type
This is a contract position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Saddle Brook, New Jersey.
Work Environment
In office, 8:00 AM - 4:30 PM
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.