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SSM Health BMET/Imaging Service Engineer Hybrid (Hybrid) in Saint Louis, Missouri

It's more than a career, it's a calling.

MO-SSM Health Saint Louis University Hospital

Worker Type:

Regular

Job Highlights:

Our team is looking for a Biomedical Engineering Technician. You'll be at the forefront of maintaining, troubleshooting, and repairing life-saving medical equipment. From sophisticated imaging machines to essential patient monitors, your work ensures our team has the reliable tools to deliver exceptional care. You will be making a tangible impact on patient outcomes every day!

Job Summary:

The BMET/ISE Hybrid individual will be responsible for installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of highly complex biomedical and medical imaging equipment. The individual should be competent in the use of all applicable test equipment and tools required in the performance of duties. The BMET/ISE Hybrid ensures regulatory compliance, assists in inventory management, and serves as an advisor to administrative, medical, and clinical staff in the safe use and proper operation of clinical equipment. The individual demonstrates adherence to the SSM Health Saint Louis University Hospital core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.

Job Responsibilities and Requirements:

Technical Service – 40%

  • Carry out performance verification (PV) inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on highly complex biomedical and medical imaging equipment

  • Repair, install and calibrate highly complex biomedical and medical imaging equipment

  • Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns

  • Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery

  • Maintain Clinical Engineering expertise through ongoing training and education

  • Lead/Assist with Service Operations Special Projects as assigned. Travel to sites and/or work with other Central Office associates as necessary for the collection and analysis of information and/or data pertaining to any special assignments

  • Act as a primary responder to both biomedical and medical imaging equipment service calls & requests

  • Triage service repair needs on both imaging & biomedical equipment and communicate status both internally & externally as needed

  • Works in a constant state of alertness and safe manner.

Regulatory Compliance – 25%

  • Ensure the accuracy and integrity of the equipment database to include the inventory, PV schedules, nomenclature, and service history

  • Adhere to the Medical Equipment Management Plan, including all regulatory agency compliances and other applicable policies and procedures

  • Responsible for ensuring all service and documentation is complete, timely, and accurate

  • Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety

  • Account Relationship Management – 25%

  • Build and maintain customer relationships

  • Discuss equipment status and functionality with clinicians

  • Adhere to the Mission, Vision, and Values of the organization(s) served

  • Serve as an Ambassador for TriMedx by integrating the core values into job performance

Inventory – 10%

  • Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime

  • Verify the completion of security analysis for new customer equipment

  • Performs Incoming Inspections to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory

  • Maintain the accuracy and integrity of the equipment database to include inventory, PV schedules, nomenclature, and service history

  • Make recommendations regarding inventory

Associates degree/Certification in a technical/electronics field or equivalent military experience or two years of equivalent experience biomedical equipment in a clinical engineering environment

Valid driver’s license required; variable travel requirements depending on primary site that may require use of personal vehicle

  • Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard drives, replace power supplies, interpret computer codes, and apply networking concepts

  • Knowledge of Microsoft Office Applications, including Excel and networking applications required

  • Ability to integrate information from a variety of sources

  • Excellent interpersonal and customer service skills

  • Strong written and verbal communication skills

  • Medical Device Maintenance & Repair: Demonstrates deep understanding of the principles of maintaining and repairing medical assets in accordance with company policy and manufacturer recommendations. Proficiency in specific modalities is dependent on work location.

  • Use of Computerized Medical Assistant Management Systems: Demonstrates understanding of software systems used to manage maintenance and repair of medical assets. Able to use the systems in accordance with company policy to properly document service information in accordance with company and manufacturer guidelines.

  • Regulatory Compliance: Understands all relevant regulatory requirements and demonstrates applicable compliance with regulations.

  • Compliance with ISO Policies & Procedures: Understands applicable policies and procedures. Able to explain the appropriate polices and procedures as well as when and where they apply. Creates and maintains documentation in accordance with all ISO policies and procedures.

PHYSICAL REQUIREMENTS

Frequently:

Standing, Walking, Sitting, Reaching with Hands and Arms, Climb or Balance, Stooping, Kneeling, Crouching, or Crawling, Talking, Hearing, Seeing (Constantly), Performing repetitive motions with arms or hands, Lifting, carrying, pushing or pulling up to 10 lbs., Lifting, carrying, pushing or pulling up to 25 lbs., Lifting, carrying, pushing or pulling up to 50 lbs., Lifting, carrying, pushing, or pulling > 50 lbs., Driving and On Call.

Department:

9011000037 Clinical Engineering

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)

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