Job Information
Oracle Senior Principal Program Manager - Cloud Region Management in Saint Paul, Minnesota
Job Description
This role is a Senior Principal Program Manager - Cloud Region Management, part of the Capacity Management team within the Oracle Cloud Infrastructure team. The Region Manager will lead the utilization, demand, customer growth, and operations of their aligned region, helping to drive growth in the Oracle Cloud. This team is part of the Operations function, which steers the ship, drives strategy to execution through systemic planning, communications, and business operations execution. The team is growing, and we need strong contributors to be part it.
What you’ll do
This is a highly visible role where you will own execution and data governance across all the demand planning across OCI. You will work with a diverse set of team members including senior executives, architects, product managers, development and design teams, and external partners to take ideas, turn them into mature processes, allowing us to aid the world’s most fast paced customers.
The successful candidate loves data, puzzles, and process. You’ll has a passion for solving difficult and often ambiguous problems in a collaborative, agile work environment, an interest in creativity and innovative thinking, can lead a conversation in a room with any level of staff, influence customers to arrive at the correct outcomes, and finally has a strong sense of emotional intelligence for both customers and engineering teams.
Career Level - IC5
Responsibilities
Key Responsibilities:
Partner with the demand planning and power planning teams to understand various forms of utilization and provide suggestions to improve across your region.
Work across teams and connect with the sales field team to understand demand and its patterns.
Dive deep into the customer growth and footprint of your region, intrinsically knowing what is happening across the region to help it function and grow.
Drive execution for on-time, on-scope delivery of our data centers by proactively planning and tracking all operations and orders.
Help define and deliver complex programs with challenging priorities by influencing roadmaps and priorities of key partners.
Work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards
Ensure high standards and consistency for the Oracle customer experience.
Recommend process improvements and serve as a customer concern point for all issues and questions associated with your region.
Ensure that resource requirements needed to support a particular program are in place.
Provide on-going written and verbal release status updates to senior leadership.
Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms.
Qualifications:
Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration or related field or equivalent experience relevant to functional area.
10+ years’ experience in analytics, business program manager, chief of staff, or similar role.
A proven ability to think broadly and strategically, to work across a matrixed organization.
Self-driven problem solver; able to adapt and thrive in a dynamic, ambiguous, and customer-focused environment.
Highly analytical, technically proficient, and able to learn new tools and software quickly.
Understands data center growth, build out, and operations.
Proven understanding of sales field teams, customer growth patterns, and region utilization.
Demonstrated ability to effectively communicate (oral and written) at different levels in the org, engaging with both technical and non-technical team members.
Experience using agile software development practices and associated tooling.
Judgement, maturity, negotiation/influence skills, analytical skills, and leadership skills.
Preferred Qualifications:
Experience handling multiple projects at once
Experience in business operations
Experience in data center operations
Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Recommends and justifies major changes to existing products/services/processes. BS or MS degree or equivalent experience relevant to functional area. Ten or more years of project management, product design or related experience needed.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer