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Allina Health System Supervisor Clinical Services-RN in Saint Paul, Minnesota

Date Posted: September 17, 2021 Department: 34009931 Pain Management Clinic Shift: Day (United States of America) Hours Per Week: 40 Union Contract: Non-Union Weekend Rotation: None Job Summary: Supervises patient care, clinical operations and works in partnership with site leadership to leverage the strengths and expertise of all to support exceptional clinical quality results. Participates in planning, implementing, coordinating and evaluating patient care activities, staff education and management activities. Job Description: Principle Responsibilities Coordinates daily operations and staff Supervises and understands the scope of practice of patient care delivery by staff. Participates in daily huddles to ensure nursing and clinical staff have the equipment, tools and resources required for patient care and to accomplish clinical objectives. Hires, manages, leads and engages staff to effectively drive performance to support patient care and clinical objectives. Ensures effective orientation processes and clinical training to enable staff to operate at the top of their licensure or certification for optimal clinical outcomes. Builds and retains engaged staff by utilizing employee engagement data, tools and methods. Supports and manages staff volumes. Participates in the development and management of the clinical operations budget and capital requests. May manage a remote workforce. Patient experience, clinical quality and safety Partners with site leadership to develop, implement and evaluate patient care delivery processes. Utilizes patient experience and feedback to inform improvements and immediate recovery as needed. Empowers staff to resolve patient complaints and concerns and creates a culture of service recovery. Supports an environment to achieve quality goals by identifying and removing barriers, communicating changes, and ensuring training and development of staff. Ensures compliance with regulatory and safety requirements, integrity and confidentiality of patient information and data, and maintains a safe environment for staff and patients. Partners with the safety lead to conduct or observe drills, evaluate staff preparedness and proactively address gaps. Continuous process improvement Utilizes process improvement methodologies to drive clinical outcomes. Creates a culture of continuous process improvement by empowering staff to identify issues and develop solutions. Participates and/or leads deployment of system-wide initiatives utilizing effective change management and performance management methodologies. Other duties as assigned. Job Requirements Bachelor's degree Nursing or related field required 2 to 5 years clinic Registered Nurse experience preferred and project and initiative experience preferred 2 to 5 years supervisory experience preferred or Demonstrated leadership experience required Licensed Registered Nurse - MN Board of Nursing required upon hire and Licensed Registered Nurse - WI Dept of Safety & Professional Services required as needed upon hire and BLS Tier 1 - Basic Life Support - Multisource required upon hire Leadership Capabilities See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission. I create strategies to make significant impact on the business I know how to build a compelling picture of growth and opportunity I make coherent arguments for change and innovation I help teams understand the implications of decisions so they reinforce strategic priorities I set clear goals that derive from the Allina strategy Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success. I communicate strategic priorities and shape disciplined attention I build commitment and align teams to a common vision I act as a change agent to mobilize the organization as we adapt to the opportunities

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