Job Information
ManpowerGroup Customer Service Tech Support in Salem, Oregon
Our client, a leading provider of access control solutions, is seeking a Customer Service Assistant to join their team. As a Customer Service Assistant, you will be part of the Technical Support department supporting end-users of electronic lockboxes and access keys. The ideal candidate will have excellent telephone skills, strong customer service skills, and a passion for providing technical support assistance to end-users.
Job Title: Customer Service Assistant
Location: Salem, OR
Pay Range: $17.00 per hour
What's the Job?
Provide inbound technical support assistance for electronic lockboxes and access keys via telephone
Multi-task tools and screens to perform technical support assistance in an efficient and effective manner
Maintain courteous and professional communication with end-users
Determine call resolution and document calls appropriately
Apply established customer satisfaction skills to resolve issues with end-users providing a positive customer service experience
What's Needed?
1 year of experience in a customer service role
High School diploma or GED
Excellent telephone skills
Strong customer service skills
Ability to work flexible hours, including early mornings and/or weekends
What's in it for me?
Opportunity to work with a leading provider of access control solutions
40 hours per week with occasional opportunities for overtime
On-site office call center environment
Support of additional skillsets, projects, and opportunities may be available
Attendance and punctuality are essential functions of the position
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.