Shire Jobs

Description We are in search of an Administrative Assistant to join our team in the industry of food safety and quality assurance, located in Salinas, California. This role involves working closely with various departments, ensuring compliance with Federal, State, and local food safety regulations, as well as providing excellent customer service. This is a contract to hire employment opportunity.

Responsibilities:

• Administer and maintain company-specific Food Safety programs and record keeping

• Take responsibility for scheduling and assisting with FSQA-related projects when necessary

• Conduct and document shelf-life studies and other product evaluations

• Respond to and review customer complaints and incident reports, ensuring appropriate action is taken to prevent recurrence

• Analyze data routinely and perform thorough investigations for all customer complaint incidents

• Assist management during second & third-party FS audits

• Participate in internal FS programs meetings related to Field Food Safety, or Facility FS/Sanitation

• Maintain accurate records and reports for both facilities including customer complaint forms, compliance records, and any additional necessary reports

• Work with receiving department and provide necessary support

• Ensure all management are notified should escalation of customer complaints warrant additional action. Requirements • Minimum of 1+ year experience in an administrative role

• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint

• Experience with answering inbound and outbound calls

• Excellent customer service skills

• Experience in data entry and email correspondence

• Ability to schedule appointments effectively

• Familiarity with Excel formulas

• Strong communication and interpersonal skills

• Ability to multitask and prioritize tasks effectively

• Strong organizational skills and attention to detail

• High level of discretion and judgement

• Ability to work independently and in a team

• Experience working in a fast-paced environment

• Strong problem-solving skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .