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Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We areOptimum!

Job Summary

The Sr. Channel Manager ( or Channel Manager- depending on experience) is responsible for recruiting, training and supervising a team of Indirect Agents within the Partner Sales Channel. Required to meet and exceed all sales goals in order to grow the subscriber base. Assist in the development of sales plans and budgets that are aligned with the Channel Partner departmental goals. Identifies opportunities to improve overall performance and acts quickly to implement effective action plans.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance both the partner and the end customer experience
• Build and maintain a high performing team by recruiting, training, coaching and developing teams of actively selling agent partners.
• Train and educate agent partners on new promotions, products, and corporate initiatives
• Collaborate with national partners to continuously improve sales, customer experience, and the relationship with Altice USA Core staff
• Develop and maintain working relationships with internal resources to ensure effective job performance
• Create, develop and coordinate promotional and incentive ideas to reach goals.
• Interface with various sales channels for set up and staffing of special events
• Protect assets by maintaining an accurate inventory of Altice USA company equipment at all times
• Responsible for setting the proper expectations for job performance including building relationships and delivering positive results. Conducts annual review of all team members
• Maintains and grows existing customer base while managing churn as effectively as possible
• Ability to make recruitment decisions as well as recommendations for agent action as appropriate and in alignment with company policy
• Responsible for expense reconciliation, compensation and budget preparation for the Partner Sales Channel
• Provide the team with assistance in developing new accounts and event participation as necessary
• Act as liaison escalation point for the resolution of all customer service issues
• Create, develop and coordinate promotional and incentive ideas to reach goals. Interface with various sales channels for set up and staffing of special events
• Protect assets by maintaining an accurate inventory of Altice USA company equipment at all times
• Remain current and knowledgeable on all pricing, offers, products and services and develop and deliver sales meetings to ensure the knowledge level of the team while maintaining focus on attainment of sales goals
• Consistent exercise of independent judgment and discretion in matters of significance importance. Demonstrate company values, foster continuous learning and development and create a positive work environment where employees are able to enhance their skills and maximize their potential
• Provide guidance, monitor and manage the enforcement of... For full info follow application link.

We are an Equal Opportunity Employer M/F/Disability/Vet and maintai n a drug-free and smoke-free workplace