Job Information
TEKsystems Administrative Assistant in San Antonio, Texas
Description:
This team receives data from a webstation and it is input into Excel. From there, they work in a claim center to manually update assignment status for auto and property adjusters based on scheduled PTO and other needs. The team uses Box, especially Box/Excel Online, to conduct their regular duties and secondary audits in support of the core obligations of this project. One candidate from this posting will almost exclusively align to a Workforce Management Analyst to support scheduling needs. Four times per day, the team runs a report to identify the scheduling needs for the Auto and Property Claim Teams. These reports are input into Excel, and the data instructs the team to remove an adjuster from assignments, or return them to active work, based on scheduling. They also complete calculations and adjustments for workload volume, ensuring that our Claim Teams operating within the claim center receive the appropriate amount of work based on their staffing. In addition, the team conducts audits for Auto and Property Claim Teams, ensuring that workload distribution figures and assignment groups are accurate throughout Claim Teams. My team serves as a support resource to additional workstreams within Workforce Optimization. They assist with Voicemail and Phone profile audits for new hire classes and schedule construction.
Skills:
administrative support
Top Skills Details:
administrative support
Additional Skills & Qualifications:
BVA: - Experience working with auto and property insurance claims
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.