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Job Information
San Antonio Behavioral Health Admissions Coordinator Full-Time Day in San Antonio, Texas
Employee will work a mix of weekend and weekday days (no nights).
The Admissions coordinator will conduct precertification with insurance companies for authorizations, as well as:
Assisting with client queries and admissions procedures.
Managing the admissions and onboarding for the hospital.
Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.
Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
Organizing and inputting information to databases.
Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.
Answering application and enrollment inquiries from the public.
Meet with patients/ contact patient guardian to complete initial patient registration to ensure accuracy of patient demographics.
Document appropriately gained legal authority to communicate with family members to gain collateral information as it relates to patient demographics through ROI.
Inventory of patient belongings as they are presented to admissions department. This includes labeling items, completing valuables list and labeling storage bins.
AIS data entry for (un)scheduled patients presenting to facility for assessment.
Build chart with admissions paperwork – including labeling of medical record, printing off new forms.
Handling phone calls and emails from prospective parents, students, patients, or clients.
Planning and coordinating with the admissions team about events and other important dates.
Maintaining excellent front-of-desk relations with clients and customers.
Maintaining relevant records and documentation as required by the job.
Performing other work-related duties as assigned, such as project planning and general administration.
Upholds the Organization's ethics, values and customer service standards.
Requirements
Education – High School Diploma required.
Experience – Minimum of 2 years customer service or combination of education and experience required. Experience in behavioral healthcare setting, phone triage, tele-health or case management, clinical preferred.
Required Licenses – None required.
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401K Retirement Plan
Healthcare Spending Account
Dependent Care Spending Account
PTO Plan with Holiday Premium Pay
Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
Short and Long-Term Disability (with additional buy-in opportunities)