Job Information
Robert Half Customer Service Representative Associate in San Antonio, Texas
Description
We are seeking a Customer Service Representative Associate to join our team based in San Antonio, Texas. The Customer Service Representative Associate role offers a long-term contract employment opportunity. As a Customer Service Representative Associate, you will be responsible for a variety of tasks, including managing customer inquiries, maintaining accurate records, and processing applications. This role is vital in ensuring efficient and effective patient care through various office functions.
Responsibilities:
· Greets patients as they arrive and manage appropriate standard wait times.
· Complete check-in and check-out tasks to include patient demographic verification insurance verification complete pre-authorizations and/or precertification of procedures and copy required documents.
· Collects co-payments co-insurance and deductibles and issues receipts.
· Manages cashier box and daily deposits according to company policies.
· Processes walk-in patients and visitors.
· Periodic disinfection/cleaning of lobby area.
· Answers phones and schedules appointments.
Requirements
· One to two years of related work experience including data entry
· ICD 10 and CPT coding experience
· Prior experience with EMR computer applications
· Working knowledge of medical terminology
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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