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QualTex Laboratories is an FDA-registered and CLIA-certified organization that provides state-of-the-art, high volume capacity donor screening and biological testing services. It is one of the largest independent, nonprofit testing laboratories in the United States and has locations in San Antonio and Atlanta

Shift: Tuesday through Saturday 6:00am to 2:30pm Training may occur on different shift. General Summary

Responsible for the post-analytical processing of samples by method of salvage program or bio medical waste disposal. Responsible for performing pre ‐ analytical services such as sample relabeling and other tasks, as assigned.

Maintain knowledge of all current Standard Operating Procedures (SOPs) required to perform effectively. Maintain excellent communication with the Department and other Laboratory Services personnel.

Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE).

Support, communicate and reinforce the mission and vision of the enterprise.

Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

Major Duties and Responsibilities

Essential Tasks

Competently perform all assigned departmental duties.

Performs Pre ‐ Analytical tasks [relabeling and assisting with QC of boxes during box reception.]

Performs Post-Analytical tasks [ disposal, and create salvage products, shipment of salvage product, and using manual or automated systems.]

Identify incomplete testing through the salvage application and forward samples appropriately.

Assist with incoming box reception, as needed.

Maintain strict adherence to Standard Operating Procedures (SOPs).

Prepare and maintain reports/records in an accurate and timely manner.

Perform computer data entry.

Operate equipment utilizing established protocols and within quality control limits.

Recognize equipment malfunctions and/or technical problems and take appropriate steps to resolve.

Maintain departmental supplies within established inventory levels.

Commit to and embrace the mission, vision, and core values of QualTex Laboratories:

• Positive work attitude

• Respect for co-workers and management staff

• Excellent customer service [for both internal and external customers]

• Adherence to all safety, regulatory, and quality requirements

• Continuous improvement

  Participate in continuing education and attend meetings as required.

  Assist with training and/or mentoring of new employees and/or volunteers.

  Participate in team-oriented work projects for the development and implementation of validations, process improvements, and Standard Operating Procedures (SOPs).

  Performs other duties as assigned.

  Non-Essential Tasks

  Run departmental errands as directed.

  Education

  Requires a high school diploma or general equivalency diploma.

  Prefers an Associate Degree from an accredited college or university in a specialized area.

  Preferred education physical sciences or the laboratory field.

  Licenses and/or Certifications

  Medical Technician or Certified Laboratory Assistant preferred

  Experience

  No prior specific work experience required.

  Prefer one or more years of laboratory experience.

  Knowledge

  Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies. Must acquire a working knowledge of department procedures.

  Skills

  Must be able to operate laboratory and/or other job related equipment.

  Must maintain competency in laboratory skills for liquid and material handling.

  Must have strong computer skills.

  Must be able to print and write legibly.

  Abilities

  Must be able to keep information confidential.

  Must be able to work with interruptions and perform repetitive tasks.

  Must be neat in appearance and well groomed.

  Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.

  Must have the ability to answer telephones in a friendly and courteous manner.

  Working Environment

  Works in a well-lighted air conditioned and heated laboratory/department.

  May be exposed to electrical, mechanical and chemical hazards and other conditions common to a laboratory environment.

  May be exposed to blood borne pathogens and other conditions common to a clinical laboratory environment.

  May have bodily exposure to refrigerator/freezer temperature, especially hands and face.

  Will work extended hours during peak periods.

  May be required to work any time of the day, evening or night during the week or weekend.

  Occupational Exposure Assignment - Category I

We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!

All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:

• Competitive salary

• 100% Employer Paid Life Insurance

• 401(k) with Employer Contribution

• 100% Employer Paid Long-term Disability Plan

• Paid Time Off (PTO)

• 100% Employer Paid AD&D

• Extended Illness Benefits (EIB)

• 100% Employer Paid Employee Assistance Program

• Shift Differentials

• Group Health Medical Plan with prescription coverage

• Paid Holidays

• Variety of Voluntary Supplemental Insurances

• Incentive Compensation Plan

• Voluntary Dental Coverage

• Educational Assistance Program

• Voluntary Vision

QualTex Laboratories, a subsidiary of BioBridge Global, is proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics. For more information about your EEO rights as an applicant under the law, please clickhere (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) . QualTex Laboratories maintains a Tobacco & Drug-Free Workplace.