Job Information
Aston Carter Business Operations Director in San Diego, California
Job Title: Area Director
Job Description
The Area Director is required to regularly and customarily exercise discretion in managing the overall operation of the stores within their assigned district. The majority of time will be spent developing store management talent, making management staffing decisions, ensuring district-wide customer satisfaction and product quality, P&L responsibility, and planning for future growth and development of new cafes. The Area Director is also responsible for modeling and acting in accordance with guiding principles and ensuring those beliefs are being carried out accordingly.
Hard Skills
5+ years management/supervisory experience
Service or restaurant industry experience
Boudin certified in all manager and general manager functions
Strong verbal and written command of the English language
Basic math skills and understanding computations to interpret financial reports
Basic computer skills and knowledge of Microsoft Office applications
Knowledge of POS operating systems
Experience with conflict resolution
Soft Skills
Human Resources & Training and Development: Ensures that Café Management staff is properly trained in the most current business systems and processes and that training is being properly filtered down to the appropriate staff members. Monitors cafes adherence to applicable Human Resource policies and procedures to ensure both company and legal compliance. Leads the training and development of team members through coaching and feedback to ensure operational excellence and to improve performance. Creates opportunities for employee growth and development.
Marketing: Supports and executes Company marketing initiatives positively. Represents the Brand positively with respect and integrity. Creates and maintains positive relations in the community.
Financial Acumen: Utilizes management information tools and analyzes financial reports to identify and address trends and issues in district performance.
Operational Savviness: Responsible for up to eight units. Develops the store management team within the district. Ensures management-level partner development and talent acquisition to achieve and maintain district operational requirements. Drives the implementation of company programs by motivating and supporting the store management team within the district that will meet operational and organizational objectives. Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement to provide coaching to the store management team to take action and achieve operational goals. Works with the Sr. Director of Operations to create strategies that support the execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans. Solicits customer feedback to understand customer needs and the needs of the local community.
Job Type
This is a permanent position.
Work Environment
Hybrid - required to visit stores within operational territory but primarily remote
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.