Shire Jobs

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly motivated and results-driven Outbound Sales Agent to join our team. As an Outbound Sales Agent , you will be responsible for actively prospecting, qualifying, and closing business-to-business (B2B) sales opportunities . You will engage with potential clients through outbound calls, emails, and other communication channels, presenting our products/services and building strong relationships to drive sales growth .

The ideal candidate possesses excellent communication skills, a strong sales acumen, and a passion for exceeding targets in a B2B sales environment .

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

SALARY

₱19,000.00

POSITION RESPONSIBILITIES

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

Your primary responsibility is to learn the products, services, and customers while increasing customer satisfaction on accounts you manage. In this role, you will educate and engage customers about the benefits of our client’s products and services, relying on state-of-the-art contact center technology, learning the latest customer service and sales strategy. Professionally represent while becoming a brand ambassador for one of the largest, most recognizable brands in the country.

Essential Duties

• Conduct outbound sales activities, including cold calling, to identify and engage potential B2B clients.

• Prospect and qualify leads through thorough research and analysis of their business needs, challenges, and goals.

• Deliver persuasive sales presentations, showcasing the unique value proposition and benefits of our products/services to potential clients.

• Continuously nurture and follow up with leads, addressing any inquiries and providing necessary information to move prospects through the sales pipeline.

• Provide post-sales support by addressing client inquiries, resolving issues, and maintaining customer satisfaction.

• Utilize CRM software to track and manage customer interactions, sales activities, and progress toward closing deals.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT?

MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• B2B experience, preferably outbound calling (minimum of 6 months)

• Sales experience, preferably outbound calling (minimum of 6 months)

• Excellent communication skills, both verbal and written, with the ability to deliver engaging and persuasive sales presentations

• Knowledge of basic business research tools (LinkedIn, Google, Salesforce, or similar CRM, etc.)

• Proficiency in MS Office-based automation tools (Excel, Outlook, etc.)

• Excellent correspondence skills (Outlook, instant messaging, and over the phone)

• Exceptional interpersonal skills with the ability to build rapport and establish trust with potential clients

• Strong problem-solving and negotiation skills to overcome objections and close sales deals

Requirements:

• On-site Consultant | San Fernando, Pampanga

• Seasonal Account | maximum 5 months renewable

• Full-time graveyard schedule that shifts

• The candidate should be available to work Monday to Friday, with occasional weekend work as needed

• 19k, fixed rate, computed on an hourly basis

• Not presently employed by another company

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

  Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs, and discipline . In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

ID2024-42977

Updated Date10/31/2024

DepartmentB2B Sales Representative Positions

ScheduleDay, Evening & Weekend Shifts | M-F, S

BonusYes

Wage DescriptionCommensurate | Base + Bonus

EducationHigh School Diploma/GED

Min. Years Experience0

Company/BrandMCI

Location : LocationPH-PAM-San Fernando

Career LevelEntry-Level

Employment TypeFull-Time

Reports ToSupervisor