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Robert Half Customer Service Rep in San Francisco, California

Description

We are offering an opportunity to join our team in the education industry as a Property Administrator based in San Francisco, California. The role involves acting as the first point of contact for all inquiries and managing work orders within a university setting. The successful candidate will be responsible for efficiently processing work orders, coordinating with vendors, and maintaining effective communication with clients.

Responsibilities:

• Act as the first point of contact for all inquiries and work orders within the university

• Manage the triage center for handling trades and work orders

• Follow up on work orders to ensure their timely completion

• Collaborate with vendors, primarily for pest control, ensuring they receive work orders and have the necessary tools and keys

• Handle the processing of work orders through various communication channels including email, phone calls, or online forms

• Efficiently dispatch work order requests to the appropriate vendors

• Maintain streamlined communication with clients to ensure their needs are met and feedback is gathered

• Conduct follow-ups with residents to obtain reviews and ensure satisfaction

• Utilize software such as StarRes, Oneside, and Yardi to manage work orders and vendor coordination

• Apply critical thinking skills to escalate issues when necessary and deescalate situations to provide solutions

• Handle a wide range of personalities, showing patience, especially with students who may struggle to articulate their problems

• Demonstrate critical thinking and the ability to be both proactive and reactive in various situations.

* If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# *

Requirements

• Proficiency in Accounting Software Systems

• Experience with JD Edwards EnterpriseOne

• Advanced skills in Microsoft Excel

• Familiarity with Microsoft Office Suites

• Proficiency in Microsoft Outlook

• Understanding of Accounting Functions

• Experience in managing Accounts Payable (AP)

• Ability to handle Correspondence effectively

• Proficient in Documentation processes

• Knowledge of Insurance policies and procedures.

* If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# *

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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