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City and County of San Francisco Director, Safety, Health & Compliance (0932) - SFO - (148221) in San Francisco, California

This is a position-based test conducted in accordance with CSC Rule 111A.

Application Opening: June 27, 2024

Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 p.m. PDT on July 11, 2024.

Compensation: $161,616 - $206,206 annually

Recruitment ID: PBT-0932-148221

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO.

The Director, Safety, Health & Compliance reports to the Managing Director of Safety, Security & Airsides Services and actively engages in duties that support the Airport’s Core Values ensuring these values are embedded in the Airport’s Safety, Health, and Compliance organization. They are committed to establishing a safety culture through a systematic and integrated method of managing safety, health, and compliance. Through their leadership and experience in organizational development, strategic planning, program development and administration, policy development, performance metrics, and collaboration with the Airport community, they are critical to developing a positive safety culture at the Airport. They are also responsible for championing, managing, and continually enhancing robust safety and health management programs.

As a team member of SFO, you will embrace SFO’s Racial Equity Action Plan (https://www.flysfo.com/sites/default/files/Racial_Equity_Plan-4.06.2021-v19.pdf) .

You are excited about this opportunity because you will:

  • Plan, direct, coordinate and manage the administrative and operational activities of the Airport’s Safety, Health, and Compliance section.

  • Develop, implement, and maintain procedures, administrative monitoring practices and controls of FAA Part 139 airport certification, injury and illness prevention, workers’ compensation, and other safety and health management programs in order to obtain safe airport operations and compliance with federal, state regulations and other laws and regulations.

  • Manage and develop a high-performance team focused on collaboration across the airport; plan, monitor, evaluate, and supervise the work of immediate employees to improve performance related to airport certification, safety & health, and compliance programs.

  • Direct the allocation of resources to achieve timely outcomes and measurable goals within budget; adjust plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.

  • Direct and monitor expenditures in accordance with the approved budget; analyze alternative and innovative solutions to recommend the most cost-effective solutions to senior management; provide management with early warning and practical options to potential cost overruns.

  • Evaluate events affecting safety, health, and compliance; advise senior management on processes and procedures to enhance and improve safety, health, and compliance programs.

  • Represent the Airport’s Safety Management, Health, and Compliance programs to all airline tenants, FAA, OSHA, Cal/OSHA, and employees to ensure safe and secure operations; direct and monitor all FAA and OSHA correspondence.

  • Identify, develop, recommend, and implement safety management, airport certification, injury & illness prevention, and workers’ compensation policies & procedures to achieve safety & security excellence throughout the airport.

  • Promote teamwork and innovation in airport safety, health, and compliance by demonstrating leadership consistent with established core values.

  • Develop the vision and strategic planning for safety and health management programs to deliver on the airport’s mission and overall goals; lead cross‐functional work groups and committees to further the airport’s objectives.

  • Review and analyze safety management reports and audits; identify trends and systemic problem areas; develop and implement appropriate programs and corrective actions.

  • Monitor and evaluate the effectiveness and efficiency of the airport certification, safety, health, and compliance units, organizational structure, staffing levels, financial systems, and other internal operations; identify and recommend alternative approaches or improvements; implement revisions, adjustments, and changes.

  • Be the liaison for the Airport with a variety of other City/County staff, industry leaders, policy‐making officials, and officials of outside agencies; explain and justify procedures, policies, or programs related to safety management, health, and compliance; negotiate and resolve difficult and complex issues and problems.

Management and Oversight of Safety, Healthy & Compliance Programs and Systems

  • Oversee the implementation of the Airport’s SMS by ensuring staff identify, assess, and mitigate hazards to reduce risk.

  • Ensure SMS staff are planning and facilitating Risk Assessments, collecting, and analyzing data in preparation for Risk Assessments, and conducting Safety Assurance to evaluate the effectiveness of implemented mitigation strategies.

  • Keep abreast of changes in regulations and ensure Airport compliance with applicable safety and health regulations and work with other managers, regulators, and departments to optimize resources in ensuring health, safety, and compliance mandates.

  • Ensure that the Airport follows all safety and health principles and governmental regulations including OSHA and Cal/OSHA as well as air quality standards.

  • Provide insight and leadership in ergonomics, chemical safety, respiratory protection, hearing conservation, indoor air quality, personal protective equipment, faII protection, emergency response, lead and asbestos, confined spaces, and other areas of occupational concern.

Organizational Development and Performance

  • Ensure staff monitors and evaluates IIPP, WC Program, SMS and other Safety, Health, & Compliance program goals and objectives on a regular basis.

  • Lead and direct the implementation of enhancements to Safety, Health & Compliance programs and systems.

  • Adapt and provide flexibility in changing environments to maximize safety and health performance and optimize limited resources.

  • Strong leadership and management skills to develop and control budgets, hire and train staff, establish strategic plans and policies.

  • Ability to develop and communicate highly technical data, interpret regulations, and prepare complex statistical safety, health, and compliance reports.

  • Develop and track performance standards and metrics, goals and objectives to improve safety, health and compliance at the Airport.

Stakeholder Engagement and Communications

  • Be the primary point of contact and liaison between the Airport and FAA, OSHA/Cal OSHA, airlines, and other airport service providers.

  • Collaborate with all Airport Divisions, including Operations, Design & Construction, Sustainability, Facilities, Business & Finance, External Affairs, People, Performance & Development, and Strategy & Social Impact.

  • Propose resolution for problems and complaints raised by Commission staff and members of the Airport community.

  • Coordinate and conduct meetings as needed with Commission staff, government agencies, and members of the Airport community.

  • Represent the Airport’s Safety, Health & Compliance section, including making presentations at meetings, presenting reports and data.

  • Lead and participate in cross-divisional teams as needed.

•     Performs the duties listed in the 0932 Manager IV Job Classification Description. (https://careers.sf.gov/classifications/?classCode=0932&setId=COMMN)

Minimum Qualifications

Education:  Possession of a Bachelor’s Degree from an accredited college or university.

Experience: Five (5) years of professional-level experience in aviation safety and risk management which includes at least three (3) years of experience working in a regulatory environment (e.g. FAR 139, FAR 121, OSHA etc.) collaborating, training, negotiating agreements, managing data, developing programs and initiatives. This experience must include three (3) years supervising professionals.

License and Certification: Possession of a valid California driver’s license (California driver’s license must be obtained prior to appointment).

Substitution:

  • Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to the maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year. One-year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

  • Possession of a master’s degree from an accredited college or university may substitute for one (1) year of the required work experience.

Note: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

  • Comprehensive knowledge of FAA and Transportation Security Administration regulations, airport rules & regulations, and relevant city & county codes, ordinances, and policies.

  • Comprehensive knowledge of safety and health principles and governmental regulations including OSHA and Cal/OSHA regulations as well as air quality standards.

  • Strong technical expertise with Safety Management Systems.

  • A proactive, organized, detail-orientated, and customer-centered attitude.

  • Passion for safety, health, and the aviation industry.

  • Strong written and verbal communication skills.

  • Strong presentation and interpersonal skills to engage effectively with all levels of the organization.

  • Strong decision-making skills and the proven ability to take ownership of programs/projects.

  • Strong analytical skills with the ability to fully comprehend the impact of decisions on both the operations and the airport.

  • Demonstrates results-focused and solution-driven approach with proven problem-solving skills.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.”

Supplemental Questionnaire Evaluation (Weight: 100%)

Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position.  All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process.

 A passing score on the Supplemental Questionnaire must be achieved in order to be placed/ranked on the eligible list. Candidates will be placed on the eligible list in rank order according to their final score.

Note: Only those applicants meeting the minimum qualifications will be notified of the exact date, time and place to report for the examinations. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see  https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf  .

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

  • Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)

  • Conviction History

  • Employee Benefits Overview  (https://sfdhr.org/benefits-overview)  

  • Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

  • Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

  • ADA Accommodation

  • Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

  • Copies of Application Documents

  • Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact exam analyst Sandra Aguayo-at Sandra.Aguayo@flysfo.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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