Job Information
Adecco US, Inc. Program Manager III in San Francisco, California
Role Title: Surfaces and Western Markets UX PgM
Work Location: Hybrid
The Worlds Largest Search Engine is hiring for a Program Manager III in San Francisco, CA!
Project Overview:
Payments team is on a mission to make payments simple, helpful, and accessible worldwide. Our products are core to this vision. Pay enables seamless online and in-store transactions, while Wallet stores payment methods, passes, and tickets into a safe and helpful digital wallet users trust.
As a member of our Payments UX Programs & Operations team, you'll collaborate with leads across the Surfaces and Western Markets Pillar facilitating UX Reviews and Rhythms; streamlining the design and product development process; and work with leads to steer OKR & planning process to ensure the team works on the most impactful projects.
This role requires strong stakeholder management skills.
Overall Responsibilities:
Deliver clear H1 and H2 plans in a way that aligns with the broader Payments OKR & portfolio planning processes
Collaborate with UX team leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes.
Provide operational excellence across teams to deliver the highest level of trust-building, and execution toward Payments products.
Align stakeholders and product requirements across multiple PAs in order to prioritize & sequence work
Act as a bridge between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for.
Identify team needs with regards to process, tools, documentation, and asset management.
Drive execution of Product Excellence programs across Surfaces and Western Markets.
Continue to build upon UX review processes for new features, development and launch
Identify and execute on opportunities to help the team scale their velocity and impact.
Provide clear communication to cross-functional team leads and senior management regarding vision, project status, resource requirements, issues, and priorities.
Top 3 Daily Responsibilities:
Planning execution
Portfolio Review execution
UX Review processes and pipeline management
Clear communication and partnership with UX, tPgM and XFN teams
Skill/Experience/Education
MandatoryBA/BS degree or equivalent practical experience.
Demonstrated and experienced program management skills, with the ability to lead complex operational initiatives
Proven ability to onboard quickly to complex problem spaces.
Ability to work effectively across functions & disciplines, manage multiple projects simultaneously and build strong relationships with multiple (and senior) stakeholders
6+ years of complex Program Management experience
Familiarity with user centered development, with a record of driving impactful work across organizations.
Self-starter, ability to operationalize programs from 0 to 1. Thrives in ambiguity.
Desired Understanding of consumer Payments experiences and global payments architecture (e.g. geo-specific forms of payment)
Experience with design, UI/UX, user research, and innovation processes
Proven ability to analyze opportunities, define successful approaches, and proactively solve problems
Solid understanding of UX design principles & product lifecycle
Working knowledge of project management software, spreadsheets, Google Docs
Pay Details: $84.00 to $110.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance