Job Information
Deloitte Insurance Transformation Functional Claims/Policy Manager in San Jose, California
Manager, Operations and Technology Transformation, Insurance Transformation, Advise
What we do
Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our OTT team applies deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients' priorities, helping them to prepare for growth, embrace digital agenda, optimize costs, and maximize operational efficiency.
Who we serve
Insurance moves the world forward. It's the invisible safety net behind everything else that happens in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency. We implement innovative technology solutions spanning core, digital, data, analytics, cloud and AI.
Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.
Work you'll do
As an OTT Insurance Transformation Manager, you will bring industry expertise and project leadership capabilities to deliver effective solutions to clients. Other position responsibilities include;
Manage day to day interactions with executive clients and sponsors. Own responsibility for the quality of deliverables, managing stakeholder relationships and developing persuasive recommendations.
Manage and deliver components of client engagements that identify, design, and implement creative business solutions for large companies.
Manage teams in understanding business strategy to develop functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
Develop and maintain contact with top decision makers at key clients; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies.
Lead smaller engagements or components of large, complex strategy and/or operations transformation engagements.
Translate strategy into optimized designs, and identify design alternatives and implications on functionality, effort, performance and operations.
Communicate complex ideas effectively, both verbally and in writing.
Qualifications
Required
6 years strategy and/or operations transformation experience at a consulting firm or relevant industry experience
6 years of experience working in one of the following Insurance sub service areas: Insurance Products, Underwriting, Claims, Billing & Payments, Policy Administration or Distribution
6 years of experience managing across a variety of large business transformation efforts and program team through all phases of the program lifecycle from scoping and planning, assessment, detailed design and program execution (preferably multi-year)
6 years demonstrated experience in logical structuring, storyboarding and presentation development using PowerPoint
6 years of operating model, expense reduction and strategy engagement experience
Bachelor's degree
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Preferred
MBA or Advanced Degree in area of specialization
CPCU, AIC, ARM Certification
6 years working in a collaborative, team-based environment, leading multiple workstreams, to solve business challenges and drive change in large organizations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,800 to $253,000.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.