Job Information
Robert Half Practice Director (Management Resources HR Services) in San Jose, California
JOB REQUISITION
Practice Director (Management Resources HR Services)
LOCATION
CA SAN JOSE
JOB DESCRIPTION
Robert Half's Human Resource Services is a premier provider of Human Resources professionals on a project, interim, and full-time basis. We are committed to providing a cost-effective staffing solution for your HR staffing needs. As a Fortune 500 company, RH has maintained a reputation for credibility and integrity since 1948. We have an unwavering focus toward Human Resources recruitment and are pleased to carry the Robert Half International legacy to the Human Resources function
Overview:
Robert Half is seeking an experienced and dynamic Client Solutions Director to join our HR Services team. This role involves building and nurturing client relationships across various industries in the San Francisco Bay Area, promoting interim HR Solutions to clients. The ideal candidate should have previous experience in Human Resources and a strong motivation to establish strong connections with clients to understand their immediate needs. The Client Solutions Director will be responsible for overseeing and guiding consultants during their assignments to ensure exceptional service delivery to our clients.
Responsibilities:
Business Development, Client and Consultant Management:
• Promote HR interim solutions to clients through phone calls, virtual meetings and in-person client visits to advocate for our services among both potential and existing clients, aiming to boost the utilization of our HR solutions while ensuring top-notch customer satisfaction.
• Utilize Sales Navigator as a resource to capture communications and identify potential leads effectively.
• Identify and discuss future project initiatives with clients, ensuring alignment with their expectations and matching consultants' expertise with project needs.
• Introduce HR consultants to clients, facilitating a seamless match between skill sets and engagement requirements.
• Attend industry events, conferences, and networking functions to promote the agency's services and build brand awareness.
• Oversee the end-to-end placement process for client engagements, develop a comprehensive engagement timeline outlining key milestones and deliverables.
• Collaborate with Talent Directors to develop sourcing strategies, screen candidates, and coordinate interviews.
• Ensure timely and delivery of candidates to clients, meeting or exceeding their expectations.
• Conduct reference checks on candidates to strengthen the integrity of our vetting process.
• Develop and maintain strong relationships with clients and have a deep understanding of their HR needs.
• Act as the primary point of contact for clients, ensuring high levels of satisfaction and retention.
• Conduct regular meetings and check-ins with clients to assess ongoing needs and gather feedback.
• Lead, mentor, and coach a team of consultants, providing guidance on client management strategies, recruitment techniques, and best practices.
• Conduct performance evaluations and provide ongoing feedback and support to ensure consultant success.
Qualifications:
• Bachelor’s Degree is required.
• Certifications such as PHR, SPHR, or SHRM-CP is a plus.
• A minimum of 5 years' experience in Human Resources, ideally in roles such as HR Manager or Human Resources Business Partner, provides the necessary background for success.
• Key Skills: Successful candidates will possess a blend of essential skills including business development acumen, recruiting expertise, HR knowledge, negotiation, effective communication abilities, and strong problem-solving skills.
• Ability to articulate and discuss HR project requirements with senior-level executives is crucial, demonstrating both your expertise and your capacity to navigate complex organizational landscapes.
Salary: The typical salary range for this position is $70,000 to $100,000. The salary is negotiable depending upon experience and location. The position is eligible for a bonus based upon achievement of performance objectives.
Top Reasons to Work for Robert Half:
EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years, our history of success and strong client relationships provide a level of stability few companies can match.
PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources .
UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.
RESPECTED WORLDWIDE – Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.
OUTSTANDING CORPORATE CITIZENSHIP – We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion and diversity in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half’s Corporate Citizenship Report at roberthalf.com/about-robert-half/corporate-responsibility .
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
In your email please include the following:
The specific accommodation requested to complete the employment application.
The location(s) (city, state) to which you would like to apply.
Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Vet
JOB LOCATION
CA SAN JOSE