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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Enterprise Imaging (“EI”) Senior Account Executive (“SAE”) is responsible for meeting or exceeding annual quota targets within their accounts. In addition, they are responsible for performing account management responsibilities within their assigned accounts. This includes maintaining customer relationships that promote loyalty, retention and growth across all Enterprise Imaging businesses (radiology, cardiology, workflow solutions, and cloud. The SAE’s primary focus is to work closely with the Customer, at all levels, to ensure the Customer perceives great value in doing business with Optum and the Customer is a promoter of Optum solutions and services within the Account and across the Territory.

The SAE has a cross functional role and serves as a resident expert of the Customer business, Optum products, services, processes and the contractual agreement with the Customer. The AE collaborates with Sales Specialists and AVP’s to grow the (EI) S footprint via defining the Account / Territory strategy, continuously identifying growth opportunities, proposing capacity upgrades and managing transactional add-on sales. The AE coordinates with other functional departments as needed to ensure Optum meets the Customer’s expectation and contractual obligation during project implementation. The AE will serve as an invaluable resource for ongoing client satisfaction and escalation requirements.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. This role is a remote position and is open to candidates within the United States who have the ability to travel up to 75% of the time based on business needs.

Primary Responsibilities:

• Sales Strategy Development and Execution (40%)

• Meet or exceed annual sales Quota

• Demonstrate account pipeline opportunity growth for Installed base and net new targets

• Collaborate with the Sales Specialists in defining the territory strategy and its execution

• Extend the EI footprint by supporting new sales of services, products and solutions in current install base of customers

• Grow the installed base by selling new EI products and services to net new customers

• Manage all aspects of the sales process from Pre-Sale (Developing opportunity, SFDC management of opportunity, Quoting, Demonstrating, Qualifying, Contracting, Forecasting

• and Closing) to Post-Sales (Sales related Implementation/Project Management issue resolution, Customer Satisfaction)

• Account development and execution of Account Plan documentation

• Accurately forecast attainment on a weekly, monthly, quarterly and annual basis against assigned targets, and be responsible for QBR and Territory Reviews

• Customer-Facing Activities (35%)

• Meet with customer regularly in person, face to face, and Virtual.

• Listen to customer’s needs and sell value. Become an indispensable resource for your customers at all levels in the organization

• Relationship building at the Department, IT, and the C-Suite level

• Assist in resolving Accounts Receivable and Invoice issues for customers

• Proactively manage, escalate and resolve customer issues

• Annual Governance meetings with C-Level and key decision makers in line with the Customer objectives and Optum Account strategy

• Manage customer satisfaction by developing Best in KLAS customers

• Manage contracts and renewals

• Administrative Tasks (25%)

• Email

• Salesforce management for all aspects of customer sales funnel

• Customer follow up

• Assistance with NPS Surveys

• Monitoring Temperature of customer and assist with project prioritization and escalations

• Expense reporting

• Contracting and quoting

• Training as required

• Booking Travel

• Attending Trade shows and National Sales Conference

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of healthcare sales experience selling to large, national provider groups

• Experience in Clinical or Healthcare IT

• Experience building and maintaining strategic C-Suite level relationships in the healthcare market (CEO, COO, CIO, CFO, etc.)

• Ability to travel 50-75% of the time across the US, based on business needs

Preferred Qualifications:

• Intermediate knowledge of healthcare imaging (including radiology and cardiology) workflows and/or operations

• Knowledge of current information systems technology and of healthcare industry and trends including healthcare information systems and Enterprise networks

• Proven ability to maintain Subject Matter Expert (“SME”) level industry and product knowledge

• General knowledge of Microsoft Office and SalesForce.com or similar CRM

• Knowledge of sales territory management

• Proficient in sales account management

• Proven expertise at creating account and sales strategies to match operating strategies for hospitals by positioning and selling solutions based on an ROI that improves quality and/or lowers cost to the health system

• Proven expertise at creating Account management and operations models and processes to reach and maintain customer perception of partnership

• Proven solid negotiation, conflict management & customer service skills

• Proven solid interpersonal and communication skills with the ability to build relationships across the organization and collaborate as necessary to accomplish goals

• Proven ability to manage multiple, diverse projects and sales events simultaneously

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $90,000 to $195,000 annually based on full-time employment. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.