Job Information
Oriental Bank Analyst, Payment Systems (Digital Fraud Prevention) in San Juan, Puerto Rico
The Analyst, Payment Systems (Digital Fraud Prevention) is responsible for proactively identifying and investigating suspicious or fraudulent schemes as well as the implementation and continuous analysis of fraud prevention rules for digital payment transactions to mitigate the risk of financial exposure without affecting transaction authorization rates. Position will be working hybrid and is based in Oriental Center building, San Juan, PR.
MAJOR DUTIES & RESPONSIBILITIES
Oversees digital fraud management controls & rules utilizing JSON files to mitigate potential risks.
Leverage digital payment tracking systems to identify and prevent fraudulent transactions.
Contribute to the creation, analysis, and modification of fraud rules by providing analytical data to reduce the risk of customers and Bank’s financial exposures while improving authorization rates while primarily focusing on digital products.
Identify fraud patterns through the monitoring of varied data sources including customer claims, red flag indicators, and vendor-generated alerts to quickly establish counter measures to mitigate financial losses.
Monitor transaction alerts and take necessary action to protect customers and the Bank.
Responsible for maintaining knowledge of any new fraud instances or occurrences in the industry.
Employs grounded & data-based analysis to develop reports & proposals for action or implementation plans, as necessary.
Provide support to the Operational and Business units of the organization on
fraud related matters.
Report risk information and findings to the immediate supervisor in a timely manner.
Support and may lead the implementation of digital fraud management rules.
Other duties may be assigned.
EDUCATION & EXPERIENCE:
Associate degree in Information Technology, Business Administration or related field required.
One (1 ) year of experience in Fraud, security, information systems or any other related position highly desirable.
Minimum education and experience required can be replaced with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Analytical, p roactive problem solving, organized, detail oriented and able to multitask observing the defined quality standards.
Knowledge of banking regulations highly preferred.
Results oriented with a strong focus on completing tasks and producing high quality results.
Possess at least intermediate computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.).
Excellent written and verbal communication skills in English and Spanish with a demonstrated ability to write communications clearly, concisely, and effectively.
Oriental is an Equal Opportunity Employer ( EEO Employer / Affirmative Action for Females / Disabled / Veterans )
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